Registration Clerk / Medical Assistant - Full Time

Eastern Plumas Health Care•Portola, CA

20d•$21 - $27•Onsite

About The Position

We are seeking a dependable, organized, and patient-focused Registration Clerk to join our medical clinic team. This role is primarily responsible for front office registration duties, including patient check-in/check-out, insurance verification, appointment scheduling, and maintaining accurate patient records. The ideal candidate will also have a background as a Medical Assistant and willing to provide limited clinical support when needed. The successful candidate must demonstrate excellent customer service, strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced healthcare environment. This position may provide opportunities for professional growth and advancement within the medical field. Willing to train the right candidate as a medical assistant.

Requirements

High school diploma or equivalent required
Experience with EMR systems and insurance verification
Knowledge of medical terminology and front office procedures
Strong computer and multitasking skills
Excellent interpersonal, organizational, and communication skills
Ability to maintain professionalism and confidentiality at all times

Nice To Haves

Medical Assistant certification or training preferred
Minimum 1–2 years of medical office or healthcare experience preferred
Bilingual abilities are a plus
Experience in a busy clinic or outpatient setting
Familiarity with HIPAA guidelines and medical billing processes
Ability to work collaboratively in a team environment

Responsibilities

Greet and assist patients in a professional and courteous manner
Register new patients and update demographic and insurance information
Verify insurance eligibility and obtain necessary authorizations
Schedule, confirm, and reschedule patient appointments
Answer incoming phone calls and direct inquiries appropriately
Collect co-pays, balances, and required documentation
Maintain confidentiality of patient information in compliance with HIPAA regulations
Scan, file, and maintain accurate electronic medical records (EMR)
Coordinate patient flow and communicate effectively with clinical staff
Resolve patient concerns and provide excellent customer service
Assist clinical staff with basic patient care duties as needed
Prepare exam rooms and maintain cleanliness and supplies
Obtain and document vital signs, medical histories, and patient information
Assist providers during examinations and procedures when necessary
Administer injections, medications, or perform basic lab procedures if certified and authorized
Ensure compliance with clinic policies, safety standards, and infection control procedures