Registrar Part Time Days

HCA Healthcare•Richmond, VA

About The Position

Johnston-Willis Hospital is hiring a part-time, day-shift Registrar. The role is responsible for timely and accurate patient registration, interviewing patients to collect pertinent account information, and verifying insurance coverage. Registrars provide customer service while completing registration paperwork, explaining relevant policies, and ensuring information, charts, and required signatures are accurate and complete.

Requirements

Proficiency in Microsoft Office applications is required.
One year of related experience is preferred.

Responsibilities

Interview patients at workstations or bedside to obtain necessary account information, including identifying, demographic, insurance, and financial information.
Perform bedside registration using carts or computers on wheels.
Provide exemplary customer service to patients and their representatives.
Ensure charts are complete and accurate, and process patient charts according to paperwork-flow needs and productivity standards.
Verify insurance coverage and benefits, accurately assign Insurance Plans (IPlans), and determine pre-certification or authorization status using online or other resources.
Initiate required pre-certification, authorization, or admission notification through Passport, online, or by phone when it has not already been obtained; enter information and authorization or referral numbers into the registration system.
Calculate and collect patient-liability amounts and obtain pre-certification or authorization as needed.
Obtain legally required signatures for treatment, release of medical information, assignment of insurance benefits, and payment of services.
Obtain copies of necessary identification and insurance cards.
Explain policies regarding services, pricing, insurance billing, and payment of accounts.

Benefits

Medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits
Wellbeing support, including free counseling and referral services
Paid time off and paid family leave
Long- and short-term disability coverage and leaves of absence
401(k) plan with a 100% match on 3% to 9% of pay, based on years of service
Employee Stock Purchase Plan
Flexible spending accounts
Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling
Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing
Fertility and family-building benefits
Adoption assistance
Life insurance and supplemental health protection plans
Auto and home insurance, legal counseling, identity theft protection, and consumer discounts