Registrar - Outpatient Days

Community Health Systems Professional Services Corporation • Dothan, AL

9d

About The Position

The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through in-person and telephone interactions. The role helps ensure a seamless registration process by scheduling procedures, securing necessary authorizations, and maintaining complete, organized patient records while providing exceptional customer service.

Requirements

• 0–2 years of experience in a healthcare setting, including patient registration, medical office scheduling, or front desk/admissions.
• 0–2 years of experience in a customer service role.
• Strong interpersonal and customer service skills.
• Ability to handle sensitive information with confidentiality.
• Proficiency in using registration systems and insurance verification tools.
• Attention to detail and accuracy in data entry.
• Excellent organizational and time-management skills.

Responsibilities

• Interact with patients and their families to address questions and provide courteous, timely assistance.
• Regulate schedules based on procedure requirements, physician availability, and staffing needs.
• Schedule patient procedures and pre-register scheduled patients by obtaining accurate demographic information.
• Verify insurance eligibility using designated applications, capture correct health insurance details, and secure necessary authorizations and verifications for services.
• Collect and record patient financial responsibility estimates as applicable.
• Communicate operative reports daily to appropriate physician offices.
• Compile and organize documentation to ensure completion of patient medical records.
• Prepare charts for upcoming procedures, including nursing documentation and registration forms.
• Maintain the medical records system by filing reviewed charts and coordinating storage according to established policies and procedures.
• Respond to requests for medical records in a timely and efficient manner.
• Answer and return phone calls, addressing questions with professionalism and courtesy.
• Perform other duties as assigned.
• Maintain regular and reliable attendance.
• Comply with all policies and standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed