Lanier Technical College - Registrar Specialist; Hall County Campus - Gainesville, Ga 30507

Lanier Technical College • Gainesville, GA

8d • Hybrid

About The Position

Lanier Technical College is hiring a full-time, benefits-eligible, FLSA non-exempt salaried Registrar Specialist for its Hall County Campus in Gainesville, Georgia. The position is available now and reports to the Registrar. The Registrar Specialist performs specialized student records, registration, enrollment, and compliance functions; researches and resolves student record issues; maintains accurate student information; and helps ensure that processes follow institutional, state, and federal requirements. The specialist works extensively with BANNER and other college systems, uses independent judgment when researching and updating records, and serves as a resource to students, faculty, staff, alumni, and other college offices. The position is classified as a Campus Security Authority under the Jeanne Clery Act. A background check and employer/professional reference check are part of the selection process. After six months of employment, the position is eligible for telework one day per week.

Requirements

• Associate’s degree or equivalent semester or quarter hours from a regionally accredited college or university.
• Three years of related work experience, including work with the public in a customer service environment.
• Work experience using Microsoft Office Suite.
• Ability to interpret and apply policies, procedures, and regulations.
• Strong attention to detail and ability to maintain accurate records.
• Ability to research information, identify discrepancies, and resolve problems.
• Ability to work independently and manage multiple priorities and deadlines.
• Effective communication and interpersonal skills.
• Ability to handle confidential information appropriately.
• Skill in using computers, databases, student information systems, and job-related software.
• Ability to establish effective working relationships with students, faculty, staff, and the public.

Nice To Haves

• Experience using BANNER, DegreeWorks, or another student information system.
• Experience with HOPE Scholarship processes, FERPA, registration, enrollment, withdrawals, or academic records.
• Experience working in a postsecondary Student Affairs, Registrar, Records, or Enrollment office.
• Experience with audits, compliance reviews, or institutional reporting.
• Spanish proficiency.

Responsibilities

• Complete HOPE Scholarship evaluations and research discrepancies related to evaluations.
• Process Return to Title IV Withdrawals, Withdrawal Reports, Letters of Non-Attendance, and related enrollment documentation.
• Process administrative registration changes, reinstatements, advisor changes, grade corrections, enrollment verifications, deferments, and other authorized student record updates.
• Review and process FERPA-related requests, ensuring appropriate authorization, documentation, and confidentiality.
• Research student records and resolve registration, enrollment, and records-related issues in BANNER and other systems.
• Maintain accurate and confidential student records and ensure information is appropriately documented and coded.
• Assist with audit preparation, compliance reviews, and records reporting by researching and compiling required documentation.
• Collaborate with Financial Aid, Administrative Services, faculty, Student Affairs, and other departments to resolve student records and enrollment issues.
• Advise students, faculty, staff, and alumni about Registrar’s Office policies, procedures, and records processes.
• Maintain records management procedures, forms, and electronic files for the Registrar’s Office.
• Assist with registration, graduation, commencement, and other special events.
• Perform other work-related duties as assigned by the supervisor.

Benefits

• Choice of retirement plans: Georgia State Employees’ Pension and Savings Plan or Teachers’ Retirement System.
• Health and flexible benefits insurance options.
• Sick leave accrual of 10 hours monthly.
• Annual leave accrual of 10 hours monthly.
• 13 state holidays.
• Eligible to telework one day per week after six months of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree