Registrar Office Coordinator

Johnson College•Scranton, PA

About The Position

Johnson College is seeking a Registrar Office Coordinator to manage the day-to-day administrative operations of the Registrar’s Office. The coordinator serves as a primary point of contact for student academic records, registration inquiries, and enrollment verification. The role supports compliance with institutional policies and FERPA privacy regulations while providing efficient service to students, faculty, and administrative staff.

Requirements

  • Associate’s degree.
  • One to two years of experience in a higher education environment.
  • Ability to understand and enforce FERPA regulations to help preserve the institution’s academic integrity.
  • Proficiency with Microsoft Office.
  • Ability to work with a Student Information System (SIS) and Learning Management System.
  • Strong attention to detail and organizational skills.
  • Excellent communication and customer service skills.
  • Ability to manage multiple activities and/or projects.
  • Willingness to embrace the College’s mission, shared values, and institutional goals.

Nice To Haves

  • Experience in a student-facing capacity in a higher education environment.

Responsibilities

  • Perform transfer credit evaluations and apply credits to student records.
  • Maintain student records in the Student Information System (SIS), ensuring data accuracy and integrity.
  • Process schedule changes, including registration, drop/adds, and withdrawals.
  • Attend and assist with Open House, Orientation, and Commencement.
  • Process transcript requests, enrollment verifications, and degree verifications.
  • Collaborate with Enrollment and Academic Advising regarding transfer evaluations and student schedules.
  • Maintain the room-use calendar and schedule campus events in classrooms.
  • Maintain the Registrar’s phone and email.
  • Process National Student Clearinghouse reporting and verifications.
  • Perform other duties as required.
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