About The Position

The RN Administrator is a clinical leader who delivers high-quality, patient-centered care while overseeing care coordination for individuals with complex and chronic conditions. The role combines direct patient care with program leadership and requires adapting to clinical and operational needs. The RN Administrator mentors and supervises clinical staff, including LPNs and Medical Assistants, ensuring adherence to standards of care and regulatory requirements. As a central point of coordination, the RN Administrator manages patient care across the continuum by conducting assessments, facilitating timely interventions, and addressing barriers to care. The role also leads quality improvement initiatives focused on access, care gaps, and patient outcomes, and collaborates with interdisciplinary teams to support program success. Employment is subject to Research Foundation policies and procedures, sponsor guidelines, and funding availability. This is an FLSA-exempt position and is not eligible for overtime under FLSA; the minimum salary threshold must be met to maintain the exemption. The incumbent must be willing to work and travel between the Westbury and Commack clinic locations. Occasional evenings and Saturdays are required. Work visa sponsorship is unavailable.

Requirements

  • Bachelor’s degree (foreign equivalent or higher) in Nursing or a related medical field.
  • Current New York State Registered Nurse license.
  • Three years of full-time Registered Nurse experience in a clinical, hospital, or ambulatory setting.
  • Administrative experience in a healthcare setting.

Nice To Haves

  • Master’s degree (foreign equivalent or higher) in Nursing or a medical field.
  • Case management experience.
  • Experience auditing medical records and providing data reports to management.
  • Experience with patient populations affected by PTSD/depression, cancer, lung disease, sleep apnea, and/or cognitive decline.
  • Familiarity with the WTC Healthcare Program and its processes.

Responsibilities

  • Deliver comprehensive patient care and care coordination for individuals with complex and chronic health conditions, ensuring continuity and quality across clinical services.
  • Educate patients on diagnoses, treatment plans, cancer screenings, and program benefits to promote adherence and informed decision-making.
  • Perform clinical duties including phlebotomy, spirometry, injections, vital signs, medical questionnaires, and cognitive assessments.
  • Respond to patient inquiries by phone and through the patient portal, triage clinical concerns, and coordinate timely follow-up care.
  • Assess patient acuity, barriers to care, and eligibility for case management services.
  • Manage and monitor patient cases, including hospitalizations, discharge planning, referrals, and pre-authorizations for tests and treatments.
  • Collaborate with providers, social workers, pharmacists, case managers, and other interdisciplinary team members to ensure coordinated, patient-centered care.
  • Identify care gaps, conduct outreach, and facilitate appointments with internal and external providers to support patient adherence.
  • Manage and track quality measures, including cancer screenings, and ensure timely follow-up and documentation of results.
  • Assist with DME audit logs and collaborate with the Care Coordination team to help ensure patients receive necessary durable medical equipment.
  • Maintain accurate, detailed EMR documentation, including patient histories, clinical data, and care plans.
  • Participate in quality assurance and performance improvement initiatives, including chart reviews, audits, data collection, and compliance monitoring.
  • Assist with research data collection, certification processes, and program reporting requirements.
  • Participate in committees supporting clinic engagement, collaboration, and continuous improvement.
  • Mentor and supervise clinical staff, including LPNs and Medical Assistants, and ensure adherence to standards of care and regulatory compliance.
  • Perform other duties as assigned.
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