Social Worker - Commack/Westbury

SBHU•Commack, NY

4d•Onsite

About The Position

The Social Worker works as part of a team with internal medical and administrative staff to coordinate comprehensive care for World Trade Center Health Program (WTCHP) members. The role provides clinical assessment and care plan management, serving as a liaison among members, clinical providers, external providers, and internal staff to support access to medical care, psychosocial services, and program resources. The incumbent must be able to work independently and as part of a team, with attention to detail and strong interpersonal and written communication skills. Responsibilities include assessing members through self-report measures or clinical psychiatric diagnostic interviews, with face-to-face interaction required for this work. The Social Worker provides case management for members with complex medical, mental health, and/or cancer conditions; educates members about program benefits and limitations; plans referrals and dispositions; coordinates authorizations for covered services and internal-provider review; and provides supportive services and counseling to members and families. The role also assists with the WTC Certification process, coordinates referrals and community resources, collaborates with other organizational departments, and documents work in the electronic medical record and other databases. The incumbent must be willing to work and travel between the Westbury and Commack clinic locations. Occasional evenings and Saturdays are required.

Requirements

Master's degree in psychology, counseling, or a related clinical field.
Valid New York State MSW license.
Two years of full-time case management experience or social work experience.
Mental health experience, particularly with post-traumatic stress, depression, anxiety disorders, and/or substance abuse disorders.
Ability to work independently and as a member of a team.
Detail orientation and strong interpersonal and written communication skills.
Willingness to work and travel between the Westbury and Commack clinic locations.
Occasional evening and Saturday work is required.
Resume/CV and cover letter must be included with the online application.

Nice To Haves

Four or more years of full-time case management experience or social work experience.
Experience with the first responder population.
Experience administering clinical psychiatric diagnostic interviews and assessments.
Case management or medical social work experience assisting cancer patients.
Case management experience assisting patients with cognitive decline or dementia.
Experience evaluating suicidal ideation using in-person, telephonic, and telehealth modalities.
Experience with Microsoft Office.
Familiarity with electronic medical records.

Responsibilities

Provide clinical assessment by reviewing self-report measures or administering clinical psychiatric diagnostic interviews, and refer members to community counseling when warranted.
Provide care and case management for WTCHP members with complex medical health conditions, mental health conditions, and/or cancer conditions.
Educate patients about WTC Health Program benefits and limitations.
Perform appropriate referral and disposition planning.
Prepare prior authorizations for services and authorize covered tests, procedures, and treatments.
Prepare higher-level authorization requests for internal provider review.
Serve as a liaison among members, program providers, and external providers treating members.
Provide supportive services to members and families, including supportive counseling for members with mental health concerns.
Assist with the WTC Certification process and work closely with the Certification team.
Facilitate referrals to community resources and communicate with community agencies and health care facilities to coordinate medical and psychosocial services.
Educate and assist members in understanding and accessing program benefits, limitations, and community resources.
Collaborate with other staff members and organizational departments to identify member needs.
Document work in the electronic medical record and internal databases and programs.
Work and travel between the Westbury and Commack clinic locations; occasional evenings and Saturdays are required.
Perform other duties and responsibilities as assigned.