Registered Nurse- Ancillary Care Float

Veterans Health Administration • Phoenix, AZ

6d • Onsite

About The Position

The Registered Nurse Ancillary Care Float is responsible and accountable for all elements of the nursing process when providing and/or supervising direct patient care. The nurse coordinates care focused on patient education, self-management, and customer satisfaction throughout the continuum of care, and administers medications and procedures according to established policies and guidelines.

This outpatient staff nurse delivers competent, evidence-based care across multiple ambulatory settings, including HPACT, the Mobile Medical Unit (MMU), and the Spinal Cord Injury Clinic (SCI), with cross-coverage for other Ancillary Care Clinics as needed. The nurse provides direct Veteran care and care coordination, manages assigned patient panels using registries, and ensures appropriate evaluation. The role includes health promotion, education, and coaching on wellness, disease prevention, and chronic care management. It also involves collaboration with interdisciplinary teams, VA Homeless Programs, SCI teams, and community partners, as well as participation in quality improvement and customer service initiatives.

The nurse contributes to nursing education, orientation, competency development, quality improvement, and outcome utilization. The role demonstrates leadership in collaborative, holistic primary care, evaluates practice using the best available evidence, supports peers through feedback and knowledge sharing, fosters a safe environment for professional development, and participates in efforts to sustain evidence-based practice. The position is full-time, with a work schedule of 0730–1600. Telework and virtual work are not available.

Requirements

• Graduate from an appropriately accredited school of professional nursing, or meet an applicable VA education equivalency pathway.
• Hold current, full, active, and unrestricted registered-nurse licensure in a U.S. State, Territory, Commonwealth, or the District of Columbia; a temporary Graduate Nurse Technician appointment may be available to eligible candidates pursuing licensure.
• Demonstrate basic written and spoken English proficiency.
• Meet the education, experience, and dimension criteria for the applicable Nurse grade and level.
• Be a U.S. citizen, unless appointment of a qualified non-citizen is permitted under VA policy.
• Complete required background/security investigation and online onboarding, and provide acceptable identification for pre-employment requirements.
• Pass a pre-employment physical evaluation.
• Participate in the seasonal influenza vaccination program.
• Meet Selective Service registration requirements if applicable.
• Submit all application requirements described in the announcement’s Required Documents section.

Nice To Haves

• Primary care outpatient experience.
• Excellent customer service skills.

Responsibilities

• Provide and/or supervise direct patient care, applying all elements of the nursing process.
• Coordinate care focused on patient education, self-management, and customer satisfaction throughout the continuum of care.
• Administer medications and procedures in accordance with established policies and guidelines.
• Collaborate with interdisciplinary team members to influence care outcomes and participate in unit- or program-level quality improvement and customer service initiatives.
• Deliver evidence-based outpatient care across HPACT, the Mobile Medical Unit (MMU), and the Spinal Cord Injury Clinic (SCI), and provide cross-coverage to other Ancillary Care Clinics as needed.
• Maintain effective working relationships with VA Homeless Programs, SCI teams, and community partners.
• Recognize and appropriately address signs of potential or active disruptive behavior using evidence-based therapeutic interventions.
• Provide direct Veteran care and care coordination based on Veterans’ needs.
• Manage assigned patient panels, use registries, and ensure appropriate evaluation of those panels.
• Provide health promotion, education, and coaching in wellness, disease prevention, and chronic care management.
• Assist with nursing education, orientation, competencies, quality improvement, and outcome utilization.
• Demonstrate leadership in delivering and improving holistic primary care through collaboration.
• Evaluate practice on an ongoing basis using the best available evidence and provide peers with constructive feedback.
• Foster a safe, supportive environment for the professional development of healthcare professionals.
• Contribute an outpatient nursing perspective to interdisciplinary discussions and partner with others to achieve optimal outcomes.
• Support colleagues through knowledge sharing, share educational findings and experiences, and participate in strategies that sustain evidence-based practice.
• Question clinical practices to support evidence-based care.

Benefits

• Competitive salary and regular salary increases.
• Potential for performance awards.
• 50 days of paid time off per year: 26 days of annual leave, 13 days of sick leave, and 11 paid Federal holidays.
• Traditional federal pension with five-year vesting.
• Federal 401(k) with up to 5% in contributions by VA.
• Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs can be carried into retirement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree