Center Care Team - Registered Nurse

ArchWell Health•St. Petersburg, FL

6d•Onsite

About The Position

ArchWell Health is re-imagining primary care through a value-based model centered on patient-physician relationships, outstanding patient experience, improved access, and better outcomes. Its clinics provide comprehensive primary care for senior adults with Medicare Advantage plans, with a focus on improved quality, better patient experience, and lower total cost of care. Reporting to the Center Manager, the Registered Nurse (RN) is responsible for daily direct patient care and education and for fostering collaborative relationships with providers and clinical operations staff. The role is suited to an experienced nurse who enjoys daily patient care, is passionate about working with seniors, and desires a day-shift, Monday–Friday schedule.

Requirements

Associate of Arts/Associate of Science degree in Nursing.
Valid, active Registered Nurse (RN) license in the state or states of employment.
At least 5 years of current direct nursing or medical work experience.
BLS certification for healthcare providers.
Strong knowledge of healthcare functions, including clinical functions, practice safety processes, reimbursement practices, and quality-improvement initiatives.
Track record of developing and implementing processes that provide excellent customer service.
Superior clinical and patient-care skills.
Thorough knowledge of clinical procedures, legal rules and regulations, and healthcare best practices.
Ability to observe, train, and evaluate clinical and patient-care competencies.
Ability to leverage business and organizational knowledge within and across functional areas.
High emotional intelligence and integrity, with a driven and focused work ethic.
Desire to learn and embrace new methods, with the ability to adapt and remain resilient.
Self-starter who can think creatively and work effectively.
Ability to build relationships and work effectively with people of varying seniority and diverse populations, including staff, providers, members, and family members.
Excellent critical reasoning, decision-making, and problem-solving skills, including the ability to analyze situations, assess risks, prevent future issues, and resolve recurring defects.
Problem-solving orientation and eagerness to identify process gaps and implement practical solutions in a matrixed organization.
Proficient PC skills.

Nice To Haves

Bachelor of Arts/Bachelor of Science degree in Nursing (BSN) or Healthcare Administration.
Experience working in a community-based clinic or public health department, or a specialization with the senior population.
Proven skills in budgeting and fiscal management.
Fluency in Spanish or another language spoken by people in the communities served.

Responsibilities

Adhere to clinical team workflows.
Perform daily nursing activities, including phone and in-person patient triage and patient education.
Work with Providers and the Center Manager to identify opportunities to improve the clinical performance of back-office personnel and functions; develop, implement, and monitor performance-improvement activities.
Conduct regular monitoring to ensure compliance with national and organizational standards of care.
Clinically prepare the market for internal and external quality audits and help lead the center's response to identified clinical deficiencies.
Maintain current knowledge of state nursing, medicine, and pharmacy regulations as they relate to back-office personnel's scope of practice.
Identify and provide appropriate resources to educate patients, families, and staff about clinical conditions and processes.
Oversee clinical quality and patient safety through training and education of back-office personnel and administrative staff.
Communicate effectively and motivate and engage colleagues around common goals.
Ensure clinical processes, policies, and procedures are followed in the center.