Center Care Team - Registered Nurse

ArchWell Health•St. Petersburg, FL

About The Position

ArchWell Health is re-imagining primary care through a value-based model centered on the relationship between patients and physicians, with a focus on patient experience, access, and outcomes. Its medical clinics provide comprehensive primary care for senior adults with Medicare Advantage plans. Reporting to the Center Manager, the Registered Nurse (RN) is responsible for daily direct patient care and education and for fostering collaborative relationships with providers and clinical operations staff. The role includes daily patient-care activities, quality and safety oversight, staff training, and support for clinical performance improvement. The position is suited to an experienced nurse interested in caring for seniors and offers a day-shift, Monday-through-Friday schedule.

Requirements

Associate of Arts or Associate of Science degree in Nursing.
Valid, active Registered Nurse (RN) license in the state or states of employment.
At least 5 years of current direct nursing or medical work experience.
BLS certification for healthcare providers.
Strong knowledge of healthcare functions, including clinical functions, practice safety processes, reimbursement practices, and quality improvement initiatives.
Track record of developing and implementing processes for excellent customer service.
Superior clinical and patient-care skills.
In-depth knowledge of clinical procedures, legal rules and regulations, and healthcare best practices.
Ability to observe, train, and evaluate clinical and patient-care competencies.
Ability to leverage business and organizational knowledge across functional areas.
High emotional intelligence and integrity, with a driven and focused work ethic.
Desire to learn and embrace new methods, and ability to adapt and remain resilient.
Self-starter who can think creatively and work effectively.
Ability to build relationships and work effectively with people at different seniority levels and with diverse populations, including staff, providers, members, and family members.
Strong critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, prevent future issues, and resolve recurring defects.
Problem-solving orientation and eagerness to identify process gaps and implement practical solutions in a matrixed organization.
Proficient PC skills.

Nice To Haves

Bachelor of Arts or Bachelor of Science degree in Nursing (BSN) or Healthcare Administration.
Experience working in a community-based clinic, public health department, or with a specialization in the senior population.
Proven skills in budgeting and fiscal management.
Fluency in Spanish or other languages spoken by people in the communities ArchWell Health serves.

Responsibilities

Adhere to clinical team workflows.
Perform daily staff nursing activities, including day-to-day patient care, phone and in-person triage, and patient education.
Collaborate with Providers and the Center Manager to identify opportunities to improve clinical performance of back-office personnel and functions.
Develop, implement, and monitor the effectiveness of performance improvement activities.
Monitor compliance with national and organizational standards of care.
Prepare the market for internal and external quality audits and help lead the center's response to clinical deficiencies.
Maintain current knowledge of state regulations for nursing, medicine, and pharmacy as they relate to the scope of practice for back-office personnel.
Identify and provide appropriate resources to educate patients, their families, and staff on clinical conditions and processes.
Oversee clinical quality and patient safety through training and education of back-office personnel and administrative staff.
Communicate effectively and motivate and engage colleagues around common goals.
Ensure clinical processes, policies, and procedures are followed in the center.