Registered Nurse- Neurology Clinic

UCSF•San Francisco, CA

1d•$93 - $121

About The Position

Under general supervision of the Medical Director and Neurology Nurse Manager, and guided by Ambulatory Services policies and procedures, the Clinical Nurse provides nursing care to Neurology patients in an outpatient clinic using a case manager model. The nurse collaborates with physician staff to provide clinical care, telephone advice, and patient education, and complies with Medical Center house and telephone standards. The Clinical Nurse is accountable for their own practice and uses the nursing process to assess, plan, implement, and evaluate safe patient care. The role includes caring for patients with complex needs, serving as a clinical resource and leader, supporting the development and maintenance of nursing-care systems, and participating in patient and staff education. The nurse works with physician leadership to set and accomplish annual goals and helps ensure a safe environment for patients and staff. Duties include triaging phone calls; handling EHR in-basket messages, patient questions, medication refills, and referral triages; reconstituting medications; assisting with procedures; performing injections; teaching patients about illnesses, procedures, injectable medications, and medication use; answering questions about medication doses and side effects; communicating routine pathology and laboratory results; facilitating disability forms and work letters; and assisting faculty and staff with authorizations for tests and treatments. The nurse must manage multiple tasks and shifting priorities while working independently and collaboratively in a complex clinical environment.

Requirements

At least two years of recent ambulatory RN experience in a back-office setting.
At least one year of recent adult Neurology experience.
Current licensure as a Registered Nurse in the State of California.
Current American Heart Association CPR Certification.
Knowledge and ability essential to performing the assigned duties.
Basic analytic thinking to care for groups of complex patients and a high degree of attention to detail.
Observational skills and ability to set priorities, function independently, and work effectively amid shifting priorities and considerable pressure.
Ability to function under stress and strong interpersonal and communication skills.
Effective application of hospital standards for service, teamwork, communication, respect, and time and priority management.
Ability to delegate in a way that promotes leadership and teamwork, seek assistance when needed, and demonstrate leadership supporting teamwork, professionalism, high-quality patient experience, evidence-based practice, or relevant topics.
Ability to develop and maintain constructive working relationships with physicians, nurses, and other medical staff; contribute to team building, unit programs and meetings, positive morale, and effective conflict resolution.
Ability to remain current in professional and technical knowledge, apply it to the job, pursue continual improvement, and commit to lifelong learning in nursing.
Flexibility to orient and work at all UCSF Health locations.

Nice To Haves

Certified Neuroscience Registered Nurse certification or Ambulatory Care Nursing Certificate.
Membership in professional organizations is recommended.
Bachelor of Science in Nursing (BSN).

Responsibilities

Use the nursing process to assess, plan, implement, and evaluate safe, therapeutic patient care.
Function as a member of interdisciplinary and nursing teams, carry out established nursing procedures, and perform related duties as required.
Provide nursing care to patients with complex needs and assist with management of care delivered by other nursing-team members.
Maintain knowledge and abilities essential to the role and fulfill legal responsibilities within the scope of the Nurse Practice Act.
Manage EHR in-basket messages, including patient questions, medication refills, and referral triages.
Use telephonic programs to receive and make patient and care-coordination calls.
Reconstitute medications and provide procedural assistance.
Triage phone calls and complete requested tasks in EHR messages.
Educate patients about illnesses, procedure preparation, procedure-related questions, and medications, including injectable medications.
Respond to questions about medication doses and side effects and inform patients about routine pathology and laboratory results.
Perform injections and facilitate disability forms and work letters.
Assist faculty and staff in securing authorizations for tests and treatments.
Work with physician leadership to set and accomplish annual goals and with staff to develop, monitor, and maintain systems related to nursing care.
Initiate and participate in patient and staff education and help ensure a safe environment for patients and staff.