Registered Nurse - Bilingual Spanish Required

CVS Health•New York, NY

2d•$72,627 - $155,538•Onsite

About The Position

The Center Nurse is a clinical care team member at Oak Street Health who works within a Value-Based Care model focused on patient health outcomes and long-term wellness. The nurse supports patients by using care standards, guidelines, and pathways to help prevent complications, deliver quality care, manage chronic conditions, and reduce avoidable hospitalizations. The role fosters a welcoming environment through effective team communication and delegation, and reports to the Practice Manager. The Center Nurse performs clinical assessments, skilled nursing procedures, patient and caregiver education, medication reviews, onsite testing, and follow-up on abnormal laboratory results. The nurse collaborates with providers and the interdisciplinary care team to manage complex care plans and coordinate transitions from hospital to clinic. The position also supports clinical workflows, patient safety, care coordination, and professional nursing practice.

Requirements

Active, unrestricted Registered Nurse licensure in the state of residence.
BLS or CPR certification.
Fluent written and spoken English.
U.S. work authorization.
Electronic Medical Record (EMR) experience.
Ability to maintain patient confidentiality and handle information confidentially.
Ability to assess patients without face-to-face interaction, with strong communication and assessment skills.

Nice To Haves

Ability to collaborate and communicate with members of an interdisciplinary care team.
Excellent computer skills, including the ability to read, interpret, and analyze data from various computer systems.
Effective problem-solving and prioritization skills.
At least 2 years of healthcare experience working as an RN.
Previous experience in a clinic setting.
Ability to work independently.
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities served.

Responsibilities

Assess and prioritize walk-in and telephone triage needs to guide patients to the appropriate level of care and help avoid unnecessary hospital visits.
Provide protocol-driven chronic condition management.
Perform skilled nursing procedures, including wound care and medication administration such as vaccines.
Educate patients and caregivers about chronic conditions and preventative care in person, by phone, or in group settings.
Conduct nurse-led medication reviews to support patient safety and adherence.
Perform onsite testing, including point-of-care labs, EKGs, and specimen collection, and use patient data to identify and close gaps in preventative screenings in compliance with state scope of practice.
Review and act on high-priority abnormal laboratory results in a timely manner.
Partner with providers and the interdisciplinary team to manage complex care plans and coordinate weekly transitions from hospital to clinic.
Use standardized protocols for medication management, prescription renewals, and prior authorizations.
Manage clinical communications, complete tasks, and close patient visit encounters in a timely manner.
Delegate to medical assistants and phlebotomists as needed to support patient flow and efficiency.
Coordinate, integrate, communicate, and implement nursing practice and standard operating procedures.
Identify barriers to optimal care, including physical, cognitive, language, literacy, socioeconomic, cultural, and behavioral barriers.
Create a welcoming and engaging environment for patients, communities, families, and teams.
Deliver an exceptional patient experience through service, responsiveness, and respectful care.
Participate as a key clinical voice in daily care team meetings to align patient priorities and clinic operations.
Provide support and resources to nursing staff, other clinical staff, and providers.
Ensure clinical compliance with patient safety initiatives and reporting.
Provide emergency care in accordance with organizational procedures.
Participate in self-evaluation and activities that promote professional growth and development.
Maintain current nursing knowledge and competence relevant to the Center Nurse role.
Stay aware of patient-centered, evidence-based practice and consider applicable research in care delivery.
Identify and appropriately report professional misconduct.
Perform other related duties as assigned.