Medical Scribe - Bilingual Spanish Required

CVS Health•Phoenix, AZ

1d•Onsite

About The Position

Oak Street Health, a CVS Health company, is hiring a Medical Scribe (internally called a Clinical Informatics Specialist) to support primary care providers with clinical documentation so they can focus on patient care. The Scribe supports the patient care journey by huddling with the provider each morning, observing and documenting visits in the exam room, and assisting with next steps after visits. The role also helps providers maintain accurate, specific, and timely documentation, identify care gaps, and document chronic conditions in a value-based care model. Training is provided in clinical workflows, value-based medicine, preventative care for chronic conditions, clinical documentation, population health data, and team-based care. The employer notes that a commitment of at least 1–2 years is ideal. This is a full-time, in-person position at the Phoenix, Arizona clinic, Monday through Friday, 8 a.m. to 5 p.m., with approximately 40–45 hours per week and predictable hours and breaks. Spanish fluency is required where indicated for this opening. The anticipated weekly schedule is 40 hours. Pay is $17.00–$28.46 per hour, with eligibility for a CVS Health bonus, commission, or short-term incentive program. The position is eligible for benefits including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, subject to eligibility.

Requirements

Knowledge of medical terminology and common medications, gained through a pre-medical degree or prior clinical experience.
Advanced listening and communication skills.
Strong computer literacy and ability to learn new technical workflows.
Fluency in Spanish is required for this opening.
Ability to adapt to new workflows and quickly learn new concepts and skills.
Ability and willingness to take direction and work as a member of a patient-care team, including adapting to the provider’s working style.
Ability to be a self-starter within the scope of the role.
Excellent job attendance and ability to work in person in clinics.
Ability to commit to at least one year in the role; two or more years is ideal.
Ability to work approximately 40–45 hours per week during clinic hours.
Comply with hospital and Oak Street Health policies, including HIPAA.
U.S. work authorization.

Nice To Haves

Prior clinical experience, including shadowing and/or volunteering.
Prior scribe or transcription experience.
Ability to type 70 or more words per minute.
Fluency in Polish, Russian, or another language spoken by people in the communities served, where indicated.

Responsibilities

Join the provider in the exam room to observe patient visits.
Document patient encounters in structured notes, including history of present illness, assessment, plan, and physical exam.
Assign appropriate CPT and ICD-10 codes.
Prepare After Visit Summaries.
Consult with the provider to ensure accurate and specific documentation.
Request and review medical records.
Use Oak Street Health population health tools to support clinical documentation improvement.
Prepare for and support daily huddles and Clinical Documentation Reviews.
Consult with the provider about clinical documentation opportunities.
Place orders and referrals.
Address tasks and provide additional administrative support to the provider and care team related to clinical documentation.
Perform other duties as assigned.