About The Position

The Medical Assistant at Oak Street Health gathers medical information to help providers make informed healthcare decisions and supports the Care Team in delivering a strong patient experience and clinical results. The role assists with patient assessments through screenings and routine diagnostic testing, builds relationships with patients, and requires flexibility, energy, attention to detail, and problem-solving skills. Medical Assistants report to the Practice Manager or Center Operations Specialist. This full-time position is scheduled for 40 hours per week and requires Spanish proficiency. The stated pay range is $18.50–$38.82 per hour. The position is eligible for a CVS Health bonus, commission, or short-term incentive program, as well as benefits including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, subject to eligibility.

Requirements

  • State or national certification, as required by the state, or graduation from an accredited medical assistant course.
  • At least 1 year of experience as a medical assistant.
  • CPR or BLS certification.
  • Experience with electronic medical records.
  • Computer skills, including the ability to quickly navigate multiple programs such as Gmail, Microsoft Word or Google Docs, and Excel or Google Sheets.
  • Proficiency in non-English languages as required by the center’s demographics; Spanish is specified in the job title.
  • U.S. work authorization.
  • Problem-solving skills, professional accountability, and a flexible, positive attitude.
  • Strong communication skills and a customer-service orientation.

Nice To Haves

  • At least 3 years in a medical assistant role.
  • Demonstrated mastery of the workflow in a previous medical assistant position.
  • Interest in expanded responsibilities, greater clinical experience, and making an impact on patients’ lives.
  • At least 2 years of experience working with geriatric patients.
  • Phlebotomy Technician Certification.

Responsibilities

  • Ensure efficient patient flow by rooming patients promptly, recording vital signs, completing required screenings, and reviewing medications.
  • Inventory supplies and stock exam rooms.
  • Respond to patient requests for telephone support, such as providing lab results or faxing records to specialists.
  • As permitted by state regulations, administer vaccinations and perform point-of-care tests, including A1C testing, spirometry, EKGs, and blood draws for lab testing.
  • Import required documents into the electronic medical record through scanning or PDF upload.
  • Participate in care team meetings about patient care and clinic operations.
  • Process orders for durable medical equipment.
  • Request external medical records as required by the provider.
  • Conduct routine quality control checks as required, including infection control measures and checks for equipment, expired medication, and supplies; assist with maintaining the center lab as needed.
  • Perform other duties as assigned.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources, based on eligibility
  • Eligible for a CVS Health bonus, commission, or short-term incentive program
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