Medical Scribe - Bilingual Spanish Required

CVS Health • Phoenix, AZ

3d • $17 - $28 • Onsite

About The Position

Oak Street Health is hiring a Medical Scribe, also referred to internally as a Clinical Informatics Specialist (CIS), to support primary care providers with clinical documentation so they can focus on patient care. The Scribe participates in the care journey by joining morning huddles, observing and documenting patient visits in the exam room, and following up with the provider after visits to assist with next steps. The role emphasizes accurate, specific, and timely documentation, value-based care, chronic-condition documentation, and identifying care gaps. Extensive on-the-job training is provided in clinical workflows, value-based medicine, preventive care for chronic conditions, documentation, population health data, and team-based care. The employer asks candidates to commit at least one year, ideally two or more. The position is full time and based in person at the Phoenix clinic, with a stated schedule of Monday through Friday, 8 a.m. to 5 p.m. and approximately 40–45 hours per week during clinic hours. Spanish fluency is required for this opening.

Requirements

• Knowledge of medical terminology and common medications, gained through a pre-medical degree or prior clinical experience.
• Advanced listening and communication skills.
• Strong computer literacy and ability to learn new technical workflows.
• Fluency in Spanish is required for this opening.
• Ability to adapt to new workflows and quickly learn new concepts and skills.
• Ability and willingness to take direction and work as a member of a patient-care team, adapting to the provider's working style.
• Ability to be a self-starter within the role's scope.
• Excellent attendance and ability to work in person in clinics.
• Ability to commit to at least one year in the role; two or more years is ideal.
• Ability to work approximately 40–45 hours per week during clinic hours.
• Compliance with hospital and Oak Street Health policies, including HIPAA.
• U.S. work authorization.

Nice To Haves

• Prior clinical experience, including shadowing and/or volunteering.
• Prior scribe or transcription experience.
• Ability to type 70 or more words per minute.

Responsibilities

• Join the provider in the exam room to observe patient visits.
• Document patient encounters in structured notes, including history of present illness, assessment, plan, and physical exam.
• Assign appropriate CPT and ICD-10 codes.
• Prepare After Visit Summaries.
• Consult with the provider to ensure documentation is accurate and specific.
• Request and review medical records.
• Use Oak Street's population health tools to support clinical documentation improvement.
• Prepare for and support daily huddles and Clinical Documentation Reviews.
• Consult with the provider about clinical documentation opportunities.
• Place orders and referrals.
• Address tasks and provide additional clinical-documentation-related support to the provider and care team.
• Perform other duties as assigned.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting physical, emotional, and financial well-being, based on eligibility
• Eligibility for a CVS Health bonus, commission, or short-term incentive program

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed