RN Triage - Ortho

Endeavor Health•Arlington Heights, IL

1d•$35 - $54•Onsite

About The Position

The Triage Nurse is a Registered Nurse responsible for addressing patient care needs through inbound and outbound telephone practice, under the direction of the Supervisor. The nurse assesses caller needs through active listening and clinical assessment, provides education, and uses advanced problem-solving skills. The role manages patients’ immediate and ongoing needs, including acute and preventative interventions. Duties include phone triage, patient education, continuous glucose monitor placement and testing, insurance pre-authorization, referrals, and cleaning and stocking exam rooms. The position is full-time at 40 hours per week, based in Arlington Heights and Kildeer, Illinois, with some travel to other locations and flexible hours based on clinic needs. Office hours are Monday through Friday, 8:00 a.m. to 4:30 p.m.; shifts are based on clinic needs.

Requirements

Current Illinois RN licensure.
Current CPR certification issued by the American Heart Association (AHA).
Able to handle periods of high stress and work as a self-starter.
Able to effectively communicate in English, both written and verbal.
Able to stand, walk, sit, bend, reach, and climb for prolonged periods and use hands repetitively.
Able to lift up to 40 pounds and carry or push up to 20 pounds.

Nice To Haves

Office RN experience preferred.
BSN preferred.

Responsibilities

Assess caller needs through active listening and clinical assessment during inbound and outbound telephone practice.
Manage patients’ immediate and ongoing needs, including acute and preventative interventions.
Provide phone triage and patient education.
Place and test continuous glucose monitors.
Handle insurance pre-authorizations and referrals.
Clean and stock exam rooms.
Demonstrate positive customer relationship skills and use advanced problem-solving abilities.