Registered Nurse, Triage
About The Position
CardioOne's newest practice, Midwest Cardiovascular Institute (MCI), is hiring a Registered Nurse for the Warrenville clinic. This role serves as the key contact for patients and staff, ensuring excellent customer service and patient care. Responsibilities include quality assessment, care management, caller registration, physician referrals, office support, and patient satisfaction. The nurse will handle high-volume calls, triage patients, and document patient concerns in the EMR, communicating issues to physicians/providers. They will maintain accurate patient records, respond to phone calls from pharmacies and home health agencies, provide patient and family education, and schedule appointments and eRefills. This is a full-time position with a flexible schedule, general daytime hours with occasional evenings.
Requirements
- High school diploma.
- RN license in IL
- BLS and ACLS certifications required.
- Minimum 2 years of RN experience or 1 year as cardiology RN.
Responsibilities
- Serve as the key contact for patients and staff, ensuring excellent customer service and patient care.
- Handle high-volume calls, triage patients, and document patient concerns in EMR.
- Communicate issues to physicians/providers.
- Maintain accurate patient records (medication list, allergies, chart notes) in EMR.
- Respond to phone calls (e.g., pharmacy refills, home health agencies).
- Provide patient and family education as needed.
- Schedule appointments, eRefills, and manage office support tasks.
- Perform other duties as assigned.
Benefits
- Choice of three health insurance plans
- Dental insurance coverage
- Vision insurance coverage
- 401(k) with company match and profit-sharing plan
- Company-paid short-term and long-term disability coverage
- Company-paid life insurance for you and your family
- Access to company-provided training and educational resources
- Eligibility for annual merit-based performance increases
- Accrued General Purpose Time (GPT)
- Eight company-paid holidays
- Special company events, including Christmas parties, Family Day, employee engagement activities, and Spirit Days
- Complimentary Employee Assistance Program (EAP) for all employees and their dependents.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
