Registered Nurse Triage

Florida Cancer Specialists & Research Institute•Vero Beach, FL

About The Position

The Triage Nurse is a professional registered nurse with oncology-specific clinical knowledge who provides individualized care and clinical guidance to patients, families, and caregivers regarding ongoing healthcare needs. Under general supervision and in accordance with established policies, procedures, and professional guidelines, the nurse triages oncology patient calls and supports symptom management, complex care coordination, education, and communication with the multidisciplinary cancer care team. The role may also provide coverage for the infusion floor or shot room as needed.

Requirements

Current multistate or Florida single-state Registered Nurse licensure.
At least an Associate Degree in Nursing.
Basic Life Support (BLS) certification.
At least two years of experience as a registered nurse.
At least one year of oncology experience.
Strong organizational skills.
Ability to prioritize and reprioritize quickly.
Ability to develop collaborative relationships internally and externally.
Strong written communication skills.
Strong telephonic assessment and communication skills.
Ability to work autonomously and with a virtual team in a remote work environment.
Strong oncology side-effect and triage management skills.
Proficiency in Microsoft Word, Excel, and Outlook.
High-level critical-thinking skills.

Nice To Haves

Bachelor’s Degree in Nursing.
Oncology Certified Nurse (OCN®) certification.

Responsibilities

Triage oncology patient calls regarding treatment, surgery, and appointment information.
Monitor patients and provide symptom management.
Manage high-risk, complex patient care with the goal of minimizing emergency department visits and inpatient readmissions.
Assess barriers to care and address the needs of patients, caregivers, and families to support optimal outcomes.
Provide individualized, ongoing education, resources, and referrals to patients and caregivers.
Assist the physician and PA-C/ARNP with patient and family interactions needed to resolve clinical issues.
Complete requested clinical documentation.
Maintain professional role boundaries with patients, caregivers, and the multidisciplinary care team in collaboration with the manager.
Facilitate communication among members of the multidisciplinary cancer care team to prevent fragmented or delayed care.
Review, evaluate, and report diagnostic tests to assess patient condition.
Answer questions and provide patient education and clinical direction following chemotherapy, radiation, infusion treatments, and surgery.
Work as an integral team member and comply with the rules and regulations of the Florida State Board of Nursing.
Provide coverage for the infusion floor or shot room as needed.