Registered Nurse (RN) - Urgent Care

ConvenientMD•Agawam, MA

About The Position

ConvenientMD is hiring a Registered Nurse to deliver high-quality, patient-focused care in a fast-paced urgent care setting. The RN conducts patient triage, supports providers during exams and procedures, performs clinical procedures, administers medications and immunizations, and communicates with patients about follow-up care and results. The role works closely with the clinical team and may support training new clinic team members. The position requires 12-hour shifts. Full-time employees work three shifts per week, including at least four weekend shifts per month. Flexibility to work nights, weekends, and holidays is required. The RN may need to work at other ConvenientMD locations within an hour of the primary clinic and travel for training shifts within that distance.

Requirements

  • Associate Degree in Nursing (ADN) or Bachelor of Science in Nursing (BSN).
  • State-licensed registered nurse (RN).
  • Prior experience placing and monitoring IVs.
  • Current Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
  • Ability to work 12-hour shifts. For full-time: three shifts per week, with at least four shifts per month on a Saturday or Sunday.
  • Flexibility to work nights, weekends, and holidays.
  • Ability, if needed, to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
  • Ability to travel for training shifts, which may occur within a one-hour commute of the primary clinic.
  • Ability to maintain patient confidentiality and handle patient information in accordance with HIPAA regulations.
  • Proactive written and verbal communication skills, including the ability to raise concerns and communicate professionally with colleagues and patients.
  • Ability to establish and maintain positive relationships with patients, team members, and organizational stakeholders.
  • Collaborative approach and ability to contribute to a strong team dynamic.
  • Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
  • Compassionate, authentic, and patient-focused approach.

Nice To Haves

  • One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

  • Conduct patient triage by taking vital signs, documenting medical histories, and performing observational examinations to identify immediate healthcare needs.
  • Assist with patient exams by preparing equipment and documentation and supporting providers during testing and procedures.
  • Perform blood draws and phlebotomy while following safety protocols.
  • Provide airway support, including nebulizer therapy, oral suctioning, placement of oropharyngeal or nasopharyngeal airways, oxygen therapy, and ventilation with an AMBU bag.
  • Provide cardiac care by applying 12-lead ECGs, performing CPR in emergencies, and using an AED when required.
  • Administer immunizations and medications according to the registered nurse scope of practice and established protocols.
  • Process and call in prescriptions to patients’ requested pharmacies in accordance with provider instructions.
  • Make patient follow-up calls, respond to care-plan inquiries, explain test results, and discuss medication or therapy changes.
  • Communicate clearly and empathetically with patients throughout their care.
  • Coordinate patient care with clinical team members and relay patient information and updates to providers and other healthcare professionals.
  • Welcome and support the training of new clinic team members.

Benefits

  • Urgent care services at no cost to team members and their families.
  • Health insurance coverage.
  • Dental insurance coverage.
  • Vision insurance coverage.
  • Company-paid short-term disability.
  • Optional pet insurance.
  • 401(k) match after one year of service.
  • Access to primary care, depending on location.
  • Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
  • Rewards and discounts on hotels, travel, entertainment, restaurants, and other services and products.
  • Collaborative team environment that encourages professional growth.
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