Registered Nurse (RN) | Remote

Carenet Health•,

3d•Remote

About The Position

The Care Advisor is a licensed Registered Nurse who provides quality-driven telephonic clinical assessments, health education, and utilization management services to callers, patients, and members. The role provides triage assessments to individuals or defined patient populations using telecommunications and computer-based algorithms, protocols, and guidelines. The nurse applies clinical knowledge and critical thinking to assess needs, determine appropriate dispositions and care recommendations, provide education and health information, and refer patients to appropriate care. The position reports to the Clinical Services team. This is a remote, full-time position for candidates residing in an eligible compact state. Schedules are evenings and include at least two weekend days every two weeks; employees must work four weekend shifts per month. Training lasts 2–4 weeks, with the first two weeks during daytime hours, and requires 100% attendance. Training is delivered in a virtual, interactive classroom. A home office must meet certification requirements explained during the interview process. Differential pay may be available for certain shifts. The stated pay is $34.00 per hour. The listed start date is November 30, 2026.

Requirements

Current, unrestricted RN licensure in a compact state that is the nurse’s state of residence; the nurse must maintain a compact multistate license.
Current home-state RN license in good standing and residence in an eligible compact state.
Licensure in additional states as required by law or client contract; assigned additional licenses must be obtained within 30 days of hire.
Minimum of an associate degree from a two-year college or technical school, or completion of a Diploma Nursing Program.
Minimum of 3 years of Registered Nurse clinical experience.
Attend 100% of training hours and pass intra-training testing components.
Ability to apply clinical knowledge to meet clinical business standards and demonstrate competence in product delivery and business requirements.
Ability to run multiple computer programs simultaneously.
Ability to identify improvement opportunities and recommend workable solutions.
Ability to exercise judgment within defined practices and procedures and determine appropriate action.
Ability to identify when to escalate issues appropriately and promptly.
Ability to build rapport with members and influence member behavior effectively.
Comprehensive listening, reflection, clarification, and communication skills.
Ability to manage time effectively.
Must reside in and hold an unrestricted compact RN license in one of the listed eligible states: AL, AR, CO, FL, GA, IA, ID, IN, KS, KY, LA, ME, MS, MO, MT, NE, NM, NC, ND, NH, OK, SC, SD, TN, TX, VA, WI, or WY.
Must work four weekend shifts per month; the schedule includes at least two weekend days every two weeks.
For remote work, the home office must satisfy the company’s certification requirements.

Nice To Haves

Bachelor of Science in Nursing (BSN).
Clinical experience in emergency care, adult and pediatric care, medical/surgical care, home health, hospice, or other acute-care areas.
Telephone triage experience.
Understanding of health benefit plans and the insurance industry.
Bilingual skills.

Responsibilities

Provide nursing assessments using the Nursing Process and within the standards outlined in the applicable state Nurse Practice Act.
Assess individuals or defined patient populations by telecommunications in accordance with computer-based algorithms, protocols, and guidelines.
Follow nursing standards, company policies, and shared principles when providing clinical assessments and health education.
Identify patient care needs, risks, safety issues, educational opportunities, and appropriate healthcare referrals.
Process calls according to Quality Management guidelines.
Meet product-specific performance metrics.
Maintain regular, reliable attendance and punctuality.
Attend all training hours and pass the training testing components.
Perform other duties as assigned.