Registered Nurse RN Mechanical Circulatory Support Coordinator

Banner Health • Phoenix, AZ

3d • Onsite

About The Position

This position provides comprehensive management and coordination of inpatient and outpatient care for specialized patient populations, including patients requiring a ventricular assist device or artificial heart. The role coordinates patient and staff education, community education, surgical activities, and record keeping. The coordinator manages patients across the healthcare continuum, supports pre-implant evaluations and candidates awaiting implantation, and collaborates with interdisciplinary teams to implement treatment plans.

The position collects clinical data and works with insurance case managers and finance representatives to obtain appropriate authorizations and ensure services comply with payor contract stipulations. It serves as a resource for patients, families, health care professionals, physicians, office staff, and payors; provides post-operative and procedural education; and may assist with operating-room preparation and startup activities.

The coordinator participates in quality assurance and process improvement, helps develop care policies and procedures, and may maintain related databases or software. The role also provides community and after-discharge support, including clinical and technical assistance, coordination of readmissions, and education for community health professionals. Schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with on-call coverage every fourth weekend and two weekday nights in the same week. The position is based at Banner University Medical Center Phoenix in an office/inpatient setting.

Requirements

• Current, valid RN license in the state of practice.
• BLS certification.
• Bachelor’s degree in nursing.
• At least five years of clinical nursing experience, including at least two years in the clinical specialty area.
• Working knowledge of care management, resource/utilization management, and hospital and community resources.
• Critical-thinking skills to coordinate a large volume of patients simultaneously.
• Problem-solving abilities, effective oral and written communication skills, and time-management skills.
• Ability to work effectively in an interdisciplinary team format.

Nice To Haves

• Master’s degree in a related area.
• Certification in the area of specialty.
• ACLS certification.
• Additional related education and/or experience.

Responsibilities

• Manage individual patients across the healthcare continuum to achieve clinical, financial, operational, and satisfaction outcomes.
• Coordinate and monitor pre-implant evaluations and care for candidates waiting for implantation.
• Collaborate with interdisciplinary teams to plan and implement treatment plans and participate in weekly selection and patient update conferences.
• Collect clinical data and collaborate with insurance case managers to obtain approvals and implant authorizations.
• Interpret and administer payor contracts to support patient and program financial needs and ensure services comply with contract stipulations.
• Build collaborative relationships with physicians, health care team members, third-party payors, patients, and other stakeholders, and serve as a resource to them.
• Educate health care providers about individual care policies related to services rendered.
• Provide post-operative and procedural education to patients and families in collaboration with nursing staff, and educate nursing staff and other health professionals about devices or procedures.
• Develop and present education and marketing programs.
• Participate in quality assurance, evaluate processes, identify improvement opportunities, and implement changes through multidisciplinary work groups.
• Assist with developing policies and procedures for care delivery and may maintain related databases, software, and programs.
• Provide support to patients leaving the unit for tests and procedures, and offer clinical and technical support after discharge, including after-hours patient calls.
• Educate community health professionals, including home health nurses, referring physicians, first responders, and local emergency departments.
• Coordinate readmissions for patients experiencing difficulties.
• Train new vendors and partners in the community when necessary.
• Provide on-call coverage every fourth weekend and two weekday nights in the same week.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level