Registered Nurse (RN) Hospital Liaison

Alternate Solutions Health Network•Indianapolis, IN

About The Position

The Registered Nurse (RN) Hospital Liaison serves as a Post-Acute Care Coordinator (PACC), providing patient healthcare coordination services and helping patients transition between care settings. The role supports patients in their homes, where the agency can tailor care to the patient’s setting, and serves as a resource for determining home care eligibility and identifying potential patients. The liaison attends discharge and multidisciplinary rounds in acute care, ambulatory, and other health-system settings. The role coordinates services ordered by the attending physician, assists with discharge planning, coordinates ancillary services after discharge, and collaborates with facility personnel, physicians, and other care team members. The RN follows state scope-of-practice requirements, agency protocols, and Medicare and federal guidelines.

Requirements

  • Current Registered Nurse license in the state of employment.
  • Minimum of two years of experience.
  • Valid driver's license and auto insurance in the employee’s name as a driver.
  • Capable of meeting all physical demands.
  • Compassionate communication and a positive attitude.
  • Patience when working with patients, families, physicians, and coworkers.
  • Attention to detail, observance, and ability to follow directions.

Nice To Haves

  • Home care experience preferred.

Responsibilities

  • Determine home care eligibility and review patient insurance and medical documentation.
  • Coordinate healthcare services as ordered by the attending physician.
  • Assist hospital and facility personnel with discharge planning.
  • Coordinate ancillary services according to patients’ needs following discharge and promote patient well-being.
  • Increase awareness of services offered and maintain facility relationships.
  • Build and maintain positive relationships with patients, clients, facility and hospital personnel, physicians, and other team members.
  • Serve as a resource nurse or social worker for patients.
  • Review and complete clinical documentation in accordance with agency protocol and Medicare and federal guidelines.
  • Participate in care conferences and coordinate case management.
  • Notify the referring facility manager before contacting patients.
  • Participate in Care Integration meetings.
  • Attend discharge and multidisciplinary rounds in acute care, ambulatory, and other health-system settings to support transitions of care.

Benefits

  • $10,000 sign-on bonus.
  • Medical insurance with plan selection flexibility.
  • Dental insurance with plan selection flexibility.
  • Vision insurance with plan selection flexibility.
  • Paid time off for eligible teammates.
  • Optional 401(k) participation.
  • Historically, the company has matched 401(k) contributions.
  • Company-paid life insurance.
  • Company-paid disability insurance.
  • Employee Assistance Program.
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