RN Hospital Liaison, Hospice

Sutter Health•San Francisco, CA

About The Position

The RN Hospital Liaison facilitates admissions by providing inpatient supportive care and ensuring a seamless transition to home health or hospice. The role helps ensure patients receive the right care in the right place at the right time and promotes Sutter as the provider of choice for home health and hospice services. Responsibilities include attending hospital rounds, facilitating orders, assessing patient needs and durable medical equipment (DME), entering referrals into the electronic medical record, completing the referral process, and admitting patients. The liaison also supports the organization’s mission and vision as a resource to others. The successful candidate has hospice experience, preferably in a liaison capacity, and brings clinical knowledge of hospice, home health, and palliative care for terminally ill patients. The position requires independent nursing judgment, effective communication, collaboration with an interdisciplinary team, and the ability to work in a mentally and physically demanding environment. This is a regular, full-time, non-exempt position with a day shift schedule, variable days, and rotating weekends.

Requirements

Graduate of an accredited school of nursing.
Current California Registered Nurse (RN) license.
Basic Life Support (BLS) Healthcare Provider certification.
Automobile insurance and a valid driver's license.
Five years of recent relevant experience.
Experience in a hospice environment; liaison experience is preferred.
Critical thinking skills and in-depth knowledge of clinical disease entities common to hospice, home health, and palliative care for terminally ill patients.
Knowledge of hospice and home health reimbursement methods.
Ability to work independently and as part of an interdisciplinary team.
Ability to exercise independent, sound nursing judgment in planning and providing patient care.
Ability to communicate with patients and significant others in an effective, mature, and caring manner.
Ability to maintain constructive relationships with internal and external customers.
Demonstrated effective written communication skills.
Ability to remain aware of surroundings and respond to emergency or urgent events.
Ability to select and safely use patient transfer and transport equipment.
Ability to meet productivity expectations and attention to detail.
Ability to work in a mentally and physically demanding environment.

Nice To Haves

Hospice liaison experience.

Responsibilities

Facilitate admissions by providing inpatient supportive care and coordinating seamless transitions to home health or hospice.
Help ensure patients receive the right care at the right place and time.
Promote Sutter as the provider of choice for home health and hospice services in the community.
Attend hospital rounds and facilitate orders.
Assess patient needs, including durable medical equipment needs.
Enter referrals into the electronic medical record, complete the referral process, and admit patients.
Serve as a resource in support of the organization’s mission and vision.
Plan and provide patient care using independent nursing judgment.
Recognize the special needs of home health and hospice patients and others in the home.
Communicate effectively with patients, significant others, and internal and external customers.
Respond appropriately to emergency or urgent events and use patient transfer or transport equipment safely.
Meet productivity expectations.