Registered Nurse (RN) Clinical Coordinator, Palmetto Family Medicine Taylors, FT, Days

Prisma Health•Greer, SC

12d

About The Position

The Registered Nurse (RN) Clinical Coordinator manages the daily clinical operations of assigned clinics and oversees patient care and clinical flow. The role coordinates clinical support for patients, families, physicians, and support staff, and contributes to planning, developing, implementing, and evaluating departmental growth and enhancements. It provides clinical leadership, resources, and advanced knowledge to the assigned department while organizing staff activities to support effective, efficient, high-quality healthcare delivery. The coordinator assists physicians with examinations and procedures, directs clinical calls, supports staffing and staff training, and maintains emergency preparedness plans. The position also serves as a liaison between clinical staff and physicians, contributes to quality improvement and patient satisfaction initiatives, monitors relevant regulations and policies, coordinates medical equipment service, maintains medical supplies and pharmaceuticals, supports regulatory compliance, and oversees physicians' schedules. This is a non-management position reporting to a supervisor, manager, director, or executive.

Requirements

Associate degree in Nursing.
Two years of nursing experience in the specialty area, or an accepted in-lieu combination of experience.
In lieu of two years of nursing experience: one year of nursing experience in the specialty area and two years of experience as a non-RN clinical coordinator in a physician practice may be accepted.
Alternatively, in lieu of two years of nursing experience: one year of nursing experience and five years of Medical Assistant experience may be accepted.
Current RN compact/multistate license recognized by the NCSBN Compact State, or a license to practice as an RN in the state where the team member works.
CPR certification.
Computer skills.
Knowledge of office equipment, including fax and copier.
Mathematical skills.
Working knowledge of patient equipment, including vitals, suction, and defibrillator.
Leadership skills.
Knowledge of professional nursing theory and practice.
Knowledge of laboratory and X-ray equipment and procedures.
Skill in developing and maintaining quality improvement programs.
Ability to interpret, adapt, and apply guidelines and procedures.
Knowledge of local, state, and federal regulations.
Skill in identifying problems and recommending solutions.
Skill in establishing and maintaining effective working relationships.
Ability to react calmly and effectively in emergency situations.
Ability to communicate clearly.
Knowledge of insurance and managed care procedures.

Nice To Haves

Bachelor of Science in Nursing (BSN) preferred.

Responsibilities

Manage daily clinical operations of assigned clinics and oversee direct and indirect patient care and patient flow.
Coordinate clinical support for patients, families, physicians, and support staff.
Participate in planning, development, implementation, and evaluation of departmental growth and enhancements.
Organize clinical staff activities to ensure effective and efficient delivery of quality healthcare.
Assist physicians with examinations, procedures, and other direct patient care activities.
Field and direct clinical telephone calls.
Maintain a master work schedule, adjust staffing levels, and forecast clinical staffing needs.
Develop and conduct orientation and in-service training for clinical staff.
Develop, implement, and maintain an emergency preparedness plan for clinical response.
Serve as the chief liaison between clinical staff and physicians.
Support quality improvement through incident reports, patient complaints and suggestions, review of current practices, and actions taken.
Develop and conduct programs to enhance patient satisfaction.
Monitor local, state, and federal regulations affecting operations and assist with developing, implementing, and monitoring policies and procedures.
Contact vendors for repair or routine service of medical equipment and forward proposals or quotes to the Operations Manager for approval.
Maintain adequate levels of medical supplies and pharmaceuticals.
Ensure adherence to DEA, DHEC, CLIA, and other regulatory agency policies and procedures.
Oversee physicians' schedules.
Perform other duties as assigned.