Registered Nurse After Hours Triage

St. Luke’s University Health Network • Bethlehem, PA

5d

About The Position

The Registered Nurse, After Hour Triage is responsible for after-hours triage of home health and hospice calls. The role works collaboratively with the answering service and on-call nurses to meet the after-hours needs of home health and home-based hospice patients.

Requirements

• A baccalaureate degree program approved by the National League for Nursing for public health nursing preparation; post-registered-nurse study that includes content approved by the National League for Nursing for public health nursing preparation; or graduation from an approved school of professional nursing.
• Licensed as a registered nurse in the state where practicing.

Nice To Haves

• Two years of professional nursing practice experience.
• Previous community health experience as a professional nurse.

Responsibilities

• Receive telephone calls from the answering service and triage patient needs in accordance with agency standards, policies, and procedures.
• Provide consultation and telephone instruction to patients according to their plans of care.
• Contact and direct on-call nurses regarding home visits as appropriate.
• Communicate with the patient’s physician and multidisciplinary team members as required by the patient’s condition and agency policy.
• Maintain and use patient clinical records, reports, and other written communications according to agency policy and directives.
• Keep informed of current changes and trends affecting nursing care and professional nursing functions.
• Maintain confidentiality of materials handled within the Network/Entity and ensure proper release of information.
• Comply with Network and departmental policies regarding employee, patient, and environmental safety, including appropriate reporting requirements.
• Demonstrate the Network’s Service Excellence Standards of Performance in interactions with internal and external customers.
• Demonstrate performance improvement in clinical care and outcomes, customer and service improvement, operational systems and processes, and safety, as appropriate.
• Use resources effectively and efficiently, demonstrating financial responsibility and accountability in daily procedures, processes, and practices.
• Comply with Network and departmental attendance and dress-code policies.
• Demonstrate competency in assessment, range of treatment, knowledge of growth and development, and communication appropriate to the age of the patient treated.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time