Registered Client Associate - Atlanta, GA
About The Position
The Registered Client Associate supports financial advisors and clients in an RBC Wealth Management branch, serving as a trusted resource and using administrative and operational skills to help advisors manage and grow their business. The role takes a client-first approach while meeting compliance standards in a fast-paced, professional, and collaborative environment. Responsibilities include researching and resolving problems, onboarding new accounts, processing and maintaining account records, implementing technology changes, and preparing correspondence. The associate builds professional relationships with clients, responds to account questions and needs, and escalates matters to financial advisors when appropriate. The role also supports one or more Financial Advisors and/or the Branch Director, with goals aligned to the business plan of the advisor(s) supported. RBC offers training, development, and learning resources to support career growth. The position is a regular, salaried, full-time role based in Atlanta, Georgia, with a stated workweek of 40 hours.
Requirements
- Bachelor’s degree or job-related experience.
- Strong verbal and written communication, people, organizational, and client service skills.
- Attention to detail and a mindset focused on making advisors more efficient and effective.
- Series 7 and Series 66 licenses, or Series 63 and Series 65 licenses.
- Ability to adapt to a rapidly changing business and technology environment.
Responsibilities
- Build and maintain professional relationships with clients by assisting them and answering account questions.
- Handle account inquiries and customer needs, escalating to financial advisors when appropriate.
- Obtain and maintain appropriate account documentation, meet compliance standards, and communicate with clients about required items.
- Facilitate transfers of funds and securities, complete trades in client accounts, and process checks, wires, and ACH transactions in a timely manner.
- Provide administrative and operational support to one or more Financial Advisors and/or the Branch Director.
- Service clients, research problems, process account forms and related paperwork, and maintain appropriate account records.
- Prepare client correspondence and enter unsolicited orders in client accounts.
- Align goals with the overall business plan of the Financial Advisor(s) supported.
Benefits
- Comprehensive Total Rewards Program, including bonuses and flexible benefits.
- Competitive compensation, commissions, and stock where applicable.
- Development support through coaching and managing opportunities.
- Flexible work/life balance options.
- Access to a variety of job opportunities across the business.
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What This Job Offers
Job Type
Full-time
