Regional Wellness Director - South Florida

American House Senior Living Communities•Fort Myers, FL

About The Position

The Regional Wellness Director provides clinical expertise and support to Regional Directors, Executive Directors, Wellness Directors, and wellness team members across the South Florida region. The role includes travel to communities, implementing and maintaining corporate policies and procedures, and ensuring compliance with American House standards and state and federal regulations. The director also supports hiring, training, mentoring, onboarding, and performance management of Wellness Directors and wellness teams; monitors regional wellness operations; participates in surveys and investigations; and provides guidance during staffing transitions.

Requirements

  • Must be a Registered Nurse with an associate or bachelor's degree, or an LPN.
  • Maintain a current state license as a Registered Nurse in accordance with state regulations.
  • Two years of RN experience, including at least one year in home health, assisted living, or a long-term care environment.
  • At least one year of nurse management experience, including hiring, coaching, performance management, and supervision of daily operations.
  • Knowledge of applied nursing practice and techniques in accordance with federal, state, and local regulations.
  • Strong assessment, medication management, and follow-up skills.
  • Sound judgment, problem-solving, and decision-making skills.
  • Experience with elderly people and a thorough understanding of health issues related to aging.

Responsibilities

  • Implement policies and procedures for Wellness Services across the region and monitor community goals and objectives against established standards.
  • Collaborate with company and community leadership to review clinical data, identify trends and underlying issues, and develop action plans.
  • Participate in onboarding and evaluate and document individual and Wellness team performance; provide coaching and counseling and make development or performance recommendations.
  • Collaborate with company Wellness leadership on quarterly key performance indicators and policy development to support quality.
  • Review and investigate resident and family complaints as directed by the VP of Operations; ensure resident rights are observed and work toward resolution.
  • Schedule and complete weekly community visits, ensuring follow-through by Wellness Directors while providing guidance, clinical expertise, communication, and leadership training.
  • Monitor Wellness department operations and conduct community reviews based on operational needs, management changes, and regulatory requirements.
  • Participate in state and federal surveys and compliance investigations; help communities identify trends, develop corrective action plans, and resolve issues; report findings to the VP of Operations and Corporate Wellness leadership.
  • Review potential move-outs related to level-of-care concerns before notifications are made.
  • Review potential move-in denials before communication with prospective residents or family members.
  • Fill open Wellness Director positions and work onsite at communities during transitions or when needed for extended periods.
  • Keep current on healthcare industry trends and regulatory requirements through participation in associations, courses, and industry materials.
  • Provide timely reports and updates to the Corporate Wellness Director, Regional Operations, and community leadership teams.
  • Perform other duties as assigned.
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