Regional Vice President, Affordable Housing

Asset Living•Charlotte, NC

About The Position

The Regional Vice President of Affordable Housing Operations oversees a portfolio of residential properties by leading and supporting Regional Managers and their teams. This senior leadership role drives operational success, client satisfaction, and strong internal teams, and serves as a liaison between executive leadership, clients, and on-site operations to help shape and execute company strategies across the region. The position ensures affordable housing regulatory compliance and oversees regional operations and financial performance. It includes supporting Regional Managers with goals, guidance, budgets, capital projects, and operational issues; building relationships with ownership groups and clients; developing talent; improving processes and service delivery; and representing the company in client, industry, and community settings. The role requires an estimated 25–50% annual travel for property visits, conferences, training, and other business activities. This is a safety-sensitive position and may be subject to additional compliance requirements. Duties may be modified, and additional responsibilities may be assigned.

Requirements

Experience working as a Regional Manager in Multifamily Affordable Housing operations is required.
Strong understanding of site-level operations, client engagement, and regional leadership.
Demonstrated success managing teams, supporting operational performance, and fostering client satisfaction across multiple properties.
Familiarity with budgeting, forecasting, and reporting processes.

Nice To Haves

Bachelor’s degree preferred; relevant property management operations experience may be considered in place of formal education.
Industry certifications such as CAM, CAPS, CPM, HCCP, COS, TCS, or other certifications are a plus.

Responsibilities

Ensure compliance with Equal Housing Opportunity and affirmative fair housing laws.
Ensure proper LIHTC and/or Section 8 policies and procedures are followed.
Monitor LIHTC application and annual recertification processes.
Ensure compliance with regulatory and funding requirements, contracts, and reporting.
Conduct file reviews and physical inspections, interact with regulatory agencies, and conduct required semi-annual inspections.
Manage and support Regional Managers by setting clear goals, providing strategic guidance, and promoting professional development.
Foster accountability, collaboration, and performance across the region.
Identify, attract, and develop talent; promote internal growth through mentoring and succession planning.
Encourage training completion and continuous learning throughout all levels of the team.
Build and maintain relationships with ownership groups, understand their goals, and deliver value-added solutions.
Support new business opportunities through client engagement and by identifying potential acquisitions or service expansions.
Lead regional business reviews and represent the company in client meetings, industry events, and executive briefings.
Oversee day-to-day operations and financial performance of the regional portfolio.
Support Regional Managers in developing budgets, reviewing capital projects, and resolving operational issues.
Identify improvement opportunities, implement process enhancements, and ensure consistent execution of company standards.
Use technology and best practices to improve service delivery and operating efficiency.
Adapt communication style to internal teams, clients, and leadership, and provide clear, proactive updates on performance, challenges, and progress.
Lead regional problem-solving initiatives and foster collaborative decision-making.
Represent the organization professionally and confidently, including in public speaking and client engagements.
Promote excellent customer service for residents and clients.
Support innovation in services, vendors, and systems to improve property performance and client and resident experience.
Serve as a brand ambassador by engaging with local industry associations and building community relationships.
Travel an estimated 25–50% of work time annually for property visits, conferences, training, or other business-related activities.