Regional Supervisor

HISSHO INTERNATIONAL LLC • Philadelphia, PA

1d

About The Position

Hissho Sushi is the second-largest sushi franchise in the country, operating in more than 2,600 locations across over 80 retail partners, including grocery stores, universities, hospitals, and airports. Its franchise-first model emphasizes operational excellence, innovation, and strong retail relationships, supporting franchisees and delivering exceptional service and products to customers.

The Regional Supervisor leads and coordinates operational activities across an assigned region. The role upholds company philosophy, strategy, and culture while driving sales and customer satisfaction. It promotes, develops, coordinates, and oversees regional operations, working closely with Regional Management and franchisees. The position reports directly to the Regional Manager.

Requirements

• Bachelor’s degree or related experience.
• Proficiency in Microsoft Office.
• Strong organizational, problem-solving, and analytical skills.
• Proven ability to handle multiple projects and meet deadlines.
• Ability to deal effectively with a diversity of individuals at all organizational levels.
• Creative, flexible, and innovative team player.
• Ability and flexibility to travel as required.
• Proven ability to mentor and develop successful team members.

Nice To Haves

• Sushi experience highly preferred.

Responsibilities

• Increase per-unit sales and profit by implementing marketing and branding initiatives.
• Achieve sales, profit, quality, and customer service goals.
• Monitor customer service, product quality, sanitation/HACCP protocols, and product compliance.
• Work with store teams to control costs and maintain consistency.
• Train, motivate, and develop Company Chefs and Franchisees to support high morale and efficient use of human resources.
• Develop strong working relationships within retail and food service partners’ organizations to maintain the company’s position as a preferred supplier.
• Recruit and supervise Company Chefs and Franchisees.
• Visit units regularly to inspect operations.
• Interface with existing clients to maintain satisfaction and retention.
• Resolve client- and customer-satisfaction issues.
• Demonstrate consistent ownership attributes and provide a high level of customer service at all points of contact.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level