Regional Supervisor

HISSHO INTERNATIONAL LLC•Minneapolis, MN

About The Position

Hissho Sushi is a sushi franchise operating in more than 2,600 locations across more than 80 retail partners, including grocery stores, universities, hospitals, and airports. Its franchise-first model emphasizes operational excellence, innovation, and strong retail relationships. The Regional Supervisor leads and coordinates operational activities across an assigned region, upholding the company’s philosophy, strategy, and culture while driving sales and customer satisfaction. The role promotes, develops, coordinates, and oversees regional operations; works closely with Regional Management and franchisees; and reports directly to the Regional Manager. This position supports Minnesota and Wisconsin.

Requirements

  • Bachelor’s degree or related experience.
  • Proficiency in Microsoft Office.
  • Strong organizational, problem-solving, and analytical skills.
  • Ability to handle multiple projects and meet deadlines.
  • Ability to deal effectively with diverse individuals at all organizational levels.
  • Creative, flexible, and innovative team player.
  • Ability and flexibility to travel as required.
  • Proven ability to mentor and develop successful team members.

Nice To Haves

  • Sushi experience is highly preferred.

Responsibilities

  • Drive increases in per-unit sales and profit through marketing and branding initiatives.
  • Achieve sales, profit, quality, and customer service goals.
  • Monitor customer service, product quality, sanitation/HACCP protocols, and product compliance.
  • Work with store teams to control costs and maintain consistency.
  • Train, motivate, and develop Company Chefs and franchisees to promote morale and efficient use of human resources.
  • Develop strong working relationships with retail and food service partners to help maintain the company as a preferred supplier.
  • Recruit and supervise Company Chefs and franchisees.
  • Visit units regularly to inspect operations.
  • Interface with existing clients to maintain satisfaction and retention.
  • Resolve client- and customer-satisfaction issues.
  • Demonstrate consistent ownership attributes and provide a high level of customer service at all points of contact.
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