Regional Solutions Leader

Southern States Toyotalift • Jacksonville, FL

2d • Hybrid

About The Position

Southern States Material Handling provides warehouse solutions, including new and used equipment, operator training, rentals, fleet management, service and repair, automation, and warehouse organization. The Regional Solutions Leader leads the assigned regional Solutions Team across equipment, service, power, and financial solutions, helping attract, maintain, and grow customers in regional markets and deliver a strong customer experience. The role focuses on business growth, customer relationships, new equipment and turnkey solutions, team development, and achieving market-share and performance goals.

This is a hybrid role with a Monday–Friday schedule of 7 a.m.–4 p.m. Regional travel is up to 1–3 days per week, with travel in Florida and Georgia as needed.

Requirements

• Excellent interpersonal, oral presentation, and communication skills.
• Excellent analytical and problem-solving skills.
• Commitment to excellence when interacting with internal and external customers.
• Ability to multitask with attention to detail and accuracy.
• Ability to lead a team to provide solutions and secure sales.
• Proficiency with Microsoft Office Suite products.
• Willingness to travel in Florida and Georgia as needed.
• Five or more years of experience in the material handling industry, with specific experience in narrow-aisle equipment and systems, working knowledge of industry trends, and knowledge of material-handling equipment maintenance strongly preferred; related-industry experience may also be considered.
• Proven track record in business development and outside sales, and in meeting or exceeding performance goals.

Nice To Haves

• Bachelor’s degree in a related field preferred; a combination of education and work experience in the material handling industry will be considered.
• Background in forklift, narrow-aisle/very-narrow-aisle applications, equipment, power, and turnkey solutions strongly preferred.
• Working knowledge of current material handling industry trends, including electric, IC, specialty, systems, and energy solutions.

Responsibilities

• Develop and implement sales strategies to drive business growth, identify opportunities at customer locations, and train Solutions consultants to present customer-focused solutions, particularly for new equipment.
• Promote turnkey solutions involving new, used, specialty, energy, and systems equipment.
• Identify and target new customers through prospecting and lead generation.
• Lead the team in building mutually beneficial, long-term customer relationships and achieving shared goals.
• Help the team maintain customer relationships, provide strong service, and identify additional solutions for existing customers.
• Help develop tailored client proposals by identifying customer pain points and recommending warehouse solutions.
• Lead the team toward company market-share goals and the Total Solution approach of equipment, service, power, and financial solutions.
• Conduct market research and analyze sales data to identify trends and opportunities.
• Oversee the creation and implementation of the annual business plan for the assigned regional Solutions Team.
• Hire and train staff as needed on products, professionalism, and electronic systems and processes.
• Bring energy, enthusiasm, and a positive attitude to the role and team.
• Train and lead the team in effective negotiation and clear communication of goals, interests, and positions during customer discussions.
• Train and lead the team in developing financing options and terms that help customers confidently agree to payment for purchased solutions.
• Lead change and bring new, original, and creative ideas to Southern States.

Benefits

• 401(k) with company matching
• Dental insurance
• Health insurance
• Vision insurance
• PTO and vacation
• Paid holidays
• Flexible Spending Account
• Life insurance
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager