Regional Solutions Leader

Toyota Industries • Jacksonville, FL

2d • Hybrid

About The Position

Southern States Material Handling provides warehouse solutions including new and used equipment, operator training, rentals, fleet management, service and repair, automation, and warehouse organization. The Regional Solutions Leader leads the assigned regional Solutions Team across equipment, service, power, and financial solutions. The role focuses on delivering an excellent customer experience and attracting, maintaining, and growing the customer base in the assigned markets.

The leader develops and implements sales strategies, promotes turnkey solutions, builds customer relationships, and guides the team toward company growth and market-share goals. The position also oversees the regional team’s annual business plan, staff hiring and training as needed, market research, and sales analysis. The role is hybrid, based in the Florida and Georgia markets, and includes regional travel.

Requirements

• Excellent interpersonal, oral presentation, and communication skills.
• Excellent analytical and problem-solving skills.
• Commitment to excellence when interacting with internal and external customers.
• Ability to multitask with attention to detail and accuracy.
• Ability to lead a team in providing solutions and securing sales.
• Proficiency with Microsoft Office Suite products.
• Willingness to travel in the Florida and Georgia markets as needed.
• Five or more years of experience in the material handling industry, with a background in narrow-aisle equipment and systems and working knowledge of industry trends and equipment maintenance, or related industry experience.
• Proven track record in business development and outside sales, including meeting or exceeding performance goals.
• Proficient working knowledge of material handling industry trends, including electric, IC, specialty, systems, and energy solutions.

Nice To Haves

• Bachelor’s degree in a related field; a combination of education and work experience in the material handling industry will also be considered.
• Specific background in forklift and narrow-aisle or very-narrow-aisle applications, equipment, power, and turnkey solutions.

Responsibilities

• Develop and implement sales strategies to drive business growth, identify opportunities at customer locations, and train Solutions consultants to present impactful offerings, with a focus on new equipment.
• Promote turnkey solutions involving new, used, specialty, energy, and systems equipment.
• Identify and target new customers through prospecting and lead generation.
• Lead the team in building mutually beneficial, long-term customer relationships and achieving customer goals.
• Help the team maintain customer relationships, provide exceptional service, and identify additional solutions for existing customers.
• Assist the team in developing tailored client proposals by identifying customer needs and pain points.
• Lead the team in achieving company market-share goals and reinforcing the total-solution approach across equipment, service, power, and financial solutions.
• Conduct market research and analyze sales data to identify trends and opportunities.
• Oversee creation and implementation of the annual business plan for the assigned regional Solutions Team.
• Hire and train staff as needed on products, professionalism, electronic systems, and processes.
• Train and lead the team in effective negotiation and clear communication during customer discussions.
• Train and lead the team in creating financing options and terms that help customers commit to purchased solutions.
• Lead change and bring new, original, and creative ideas to the company.

Benefits

• 401(k) with company matching
• Dental insurance
• Health insurance
• Vision insurance
• PTO and vacation
• Paid holidays
• Flexible Spending Account
• Life insurance
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager