Regional Security Operations Manager

Allied Universal • Thibodaux, LA

5d

About The Position

Allied Universal is hiring a security operations manager dedicated to client facilities across a region. The manager serves as the primary client contact, resolves operational issues proactively, maintains ongoing client communication, oversees day-to-day operations, and provides after-hours emergency response as required.

The position enhances physical security at client facilities, assesses and reports threats and vulnerabilities, supports emergency preparedness and response, and coordinates with law enforcement, first responders, client security leadership, vendors, and other stakeholders. It also provides security logistics for executive meetings and high-profile guests when requested, directs responses to alarms and potential hostile actors, manages security and medical operations during emergencies, and preserves evidence following incidents.

The role requires a Louisiana security license or the ability to obtain one. Candidates must meet one or more of the listed education and law-enforcement experience pathways, including relevant degree and experience combinations, or the stated minimum law-enforcement and senior-leadership experience. The position may require a flexible or extended schedule, including weekends and holidays during crisis periods.

Requirements

• Must possess, or be able to obtain, a security license (guard certification) issued by the state of Louisiana.
• Must meet at least one of these pathways: a bachelor’s degree in Criminal Justice, Emergency Management, or a related field; an associate’s degree in one of those fields plus at least 12 years of work experience with federal, state, or local law enforcement agencies, including 7 years in a leadership role; or a high school diploma or equivalent plus at least 15 years of work experience with federal, state, or local law enforcement agencies, including 10 years in a leadership role.
• Minimum of 10 years of law-enforcement experience with federal, state, or local law-enforcement agencies.
• Minimum of 5 years of senior leadership experience in government, law enforcement, or the military.
• Ability to work with little or no supervision.
• Ability to work independently or as a team member.
• Excellent leadership, judgment, discretion, and diplomacy skills.
• Ability to handle crisis situations calmly and efficiently.
• Ability to work a flexible and sometimes extended schedule during crisis periods, which may include weekends and holidays.
• Strong professional ethics and ability to maintain trust.
• Strong oral and written communication skills.
• Strong computer skills.

Nice To Haves

• Experience in law-enforcement task forces or tactical units, military Special Operations, and/or high-threat security operations.
• Personal Security Detail (PSD) certification.
• Certified Protection Professional (CPP) certification.
• Executive Protection Security (EPS) certification.

Responsibilities

• Enhance physical security and security posture at client facilities.
• Identify and report threats in high-risk areas, determine triggers indicating deterioration in the security environment, and recommend risk-mitigation actions to client enterprise security leadership.
• Engage, de-escalate, and report unwanted interactions while providing security support.
• Ensure facility emergency response plans are in place and coordinate plan audits and exercises.
• Liaise with law enforcement, first responders, and security personnel to support a comprehensive security framework.
• Provide or support security logistics for executive meetings and high-profile guests as requested by the Executive Protection Manager or Security Leadership.
• Make immediate decisions during alarms, fire calls, and panic calls to protect human life and physical property.
• Direct responses to potential hostile actors and coordinate an effective response to maintain a safe environment.
• Manage emergency responses and provide security and medical operations as needed.
• Conduct threat and vulnerability assessments and document and brief Corporate Security leadership and/or stakeholders.
• Coordinate with law enforcement and the client during incidents and collect items of evidentiary value.
• Communicate proactively with client security leadership, understand their needs and issues, and provide security and technical expertise and solutions.
• Communicate professionally and responsively with the client, vendors, employees, and others to support client satisfaction.
• Serve as primary client contact for assigned facilities, resolve operational issues, maintain client contact, oversee day-to-day operations, and provide after-hours emergency response as required.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in the company’s 401(k) plan, subject to eligibility requirements.
• Eight paid holidays annually, five sick days, and four personal days.
• Vacation accrual at 3.08 hours biweekly; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed