Regional Security Operations Manager

Allied Universal • Thibodaux, LA

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About The Position

Allied Universal is hiring an Enterprise Client Security Operations Manager to support client facilities across a region. The Security Manager serves as the primary client contact for assigned facilities, resolves operational issues proactively, maintains ongoing client contact, oversees day-to-day operations, and provides after-hours emergency response as required. The role enhances physical security, assesses and reports threats, supports emergency preparedness, coordinates responses to incidents, and works with client security leadership and external responders to maintain a safe and secure environment.

Requirements

• Must possess, or be able to obtain, a security license (guard certification) issued by the state of Louisiana.
• Must meet at least one listed education and experience pathway: a bachelor’s degree in Criminal Justice, Emergency Management, or a related field; an associate’s degree in one of those fields plus at least 12 years of work experience with federal, state, or local law enforcement agencies, including 7 years in a leadership role; or a high school diploma or equivalent plus at least 15 years of work experience with federal, state, or local law enforcement agencies, including 10 years in a leadership role.
• Minimum of 10 years of law enforcement experience with federal, state, or local law enforcement agencies.
• Minimum of 5 years of senior leadership experience in government, law enforcement, or the military.
• Ability to work with little or no supervision.
• Ability to work independently or as part of a team.
• Excellent leadership, judgment, discretion, and diplomacy skills.
• Ability to handle crisis situations calmly and efficiently.
• Ability to work a flexible and sometimes extended schedule during crisis periods, including weekends and holidays.
• Strong professional ethics and ability to maintain trust.
• Strong oral and written communication skills.
• Strong computer skills.

Nice To Haves

• Law enforcement task force or tactical unit experience, military Special Operations experience, and/or High Threat Security Operations experience.
• One or more of the following professional certifications: Personal Security Detail (PSD), Certified Protection Professional (CPP), or Executive Protection Security (EPS).

Responsibilities

• Enhance physical security and the security posture at client facilities.
• Identify and report security threats in high-risk areas, determine triggers that indicate a deteriorating security environment, and recommend risk-mitigation actions to client enterprise security leadership.
• Engage, de-escalate, and report unwanted interactions while providing security support services.
• Provide emergency preparedness expertise, ensure emergency response plans are in place at facility locations, and coordinate plan audits and exercises.
• Liaise with law enforcement, first responders, and security personnel to support a comprehensive security framework.
• Provide or support security logistics for executive meetings and high-profile guests as requested by the Executive Protection Manager or Security Leadership.
• Make direct decisions during alarms, fire calls, and panic calls to promptly protect human life and physical property.
• Direct responses to potential hostile actors and coordinate effective responses to maintain a safe and secure environment.
• Manage emergency responses and provide security and medical operations as needed.
• Conduct threat vulnerability assessments, document findings, and brief Corporate Security leadership and/or stakeholders.
• Coordinate with law enforcement and the client during incidents and collect items of evidentiary value.
• Proactively communicate with client security leadership, meet regularly, listen to concerns, and provide security and technical expertise and solutions.
• Communicate professionally and responsively with the client, vendors, employees, and others to support client satisfaction.
• Remain accountable for day-to-day operations at assigned client facilities and provide after-hours emergency response as required.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in the company’s 401(k) plan, subject to eligibility requirements.
• Eight paid holidays annually, five sick days, and four personal days.
• Vacation accrued at 3.08 hours biweekly; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED