Regional Security Manager

DHL (Supply Chain)•Westerville, OH

17h

About The Position

The Regional Security Manager assists in developing, planning, and coordinating security standards and investigations across assigned sectors, regions, or business units. The role investigates suspected violations such as theft, fraud, and threats; gathers information from suspects and witnesses; documents incidents; and develops resolution plans. It provides oversight, guidance, and training to operational staff and Security Nominees, while advising leaders on security risks, standards, and solutions. The position also conducts security audits, assessments, awareness training, and investigations; coordinates with customers, internal departments, and law enforcement; identifies and tracks corrective actions; and supports security policies, incident-management compliance, and security program certification. Other duties may be assigned.

Requirements

High school diploma and/or GED required.
At least 1 year of security, loss prevention, law enforcement, and/or military experience required.
At least 1 year of experience conducting dishonest employee interviews required.
At least 1 year of supervisory experience in a security environment required.

Nice To Haves

Bachelor’s degree in a related field preferred.

Responsibilities

Assist in developing, planning, and coordinating security standards and investigations for assigned sectors, regions, or business units.
Conduct and manage investigations into security-related matters, including suspected theft, fraud, threats, and violations of guidelines.
Gather information from suspects and witnesses, prepare formal incident documentation and reports, and develop action plans for resolution.
Coordinate investigations with customer security representatives, Human Resources, Legal, Labor Relations, and law enforcement as applicable.
Conduct security audits and assessments to identify lapses and risks; assist Security Nominees with risk classifications and self-assessments.
Conduct security awareness, standards, and Security Nominee training across the assigned geography or business unit.
Advise local management and procurement on industry best practices for manned guarding and physical security, including new accounts, retrofits, and extensions.
Coordinate security strategies and solutions with management and support completion of KPI measures for Preferred Guard Service Providers.
Identify security gaps, advise management on corrective actions, and monitor completion with local management and/or customers.
Manage the Incident Management tool queue to support compliance and train Operations staff in use of the tools.
Maintain knowledge of investigative and interviewing techniques and procedures, and build relationships with law enforcement and corporate security representatives.
Participate in regional Cargo Task Forces and related security organizations.
Assist in developing or modifying policies and procedures in response to industry trends in theft or fraud.
Partner with Claims, Procurement, OE, Communications, Legal, HR, Labor Relations, and other departments to develop strategies, field communications, and reporting compliance processes.
Participate in initiatives and task forces as assigned.
Conduct 6 Steps to Security Excellence assessments and follow-up to support program certification.
Perform other duties as assigned.