Regional Scheduler - Hybrid
About The Position
The Regional Scheduler performs scheduling activities for a designated platform and/or region, including daily, nightly, and weekend assignments, in accordance with directives from the Board of Directors and Scheduling Committee. The role involves responding to calls from physicians, staff, hospitals, surgery centers, and patients; entering data; and maintaining multiple databases. The position requires working Sunday through Thursday, 12:00 PM to 8:30 PM, and residing in the Houston, Texas area. US Anesthesia Partners does not currently hire candidates residing in California, Hawaii, or Alaska. The base pay estimate is $19.95–$31.92 per hour, depending on the selected candidate’s skills, experience, and qualifications. The position is eligible for a quarterly bonus, which is not guaranteed and is based on company and individual performance. The scheduler manages daily operations and schedules, coordinates staffing and schedule changes, maintains provider and department records, and communicates with regional and physician leaders. The role may also include training new scheduling employees and maintaining scheduling policies and procedures. Overtime may be required, and local travel within the greater metropolitan area may be needed for meetings, training, and customer service.
Requirements
- High school diploma required.
- 1–3 years of related experience and/or training, or an equivalent combination of education and experience.
- Knowledge of medical practices and terminology.
- Ability to self-manage and assist co-workers as needed.
- Proficiency in Microsoft Office, including Word, Excel, and Outlook.
- Ability to handle a large volume of phone and computer work.
- Ability to read, analyze, and interpret business reports, professional journals, technical procedures, and government regulations.
- Ability to present information and respond to questions from groups of managers, clients, customers, and the public.
- Ability to solve practical problems and manage situations with limited standardization.
- Ability to interpret instructions provided in written, oral, diagram, or schedule form.
- Ability to establish and maintain effective working relationships.
- Must be able to work Sunday through Thursday, 12:00 PM to 8:30 PM, and have a flexible schedule to work shifts varying with business demands.
- Must currently reside in the Houston, Texas area.
- Ability to travel locally within the greater metropolitan area for meetings, training, and customer service.
- Ability to complete the physical requirements of the job, with or without reasonable accommodation.
Nice To Haves
- Bachelor’s degree preferred.
- Previous surgery scheduling experience preferred but not required.
Responsibilities
- Navigate the scheduling system, including entering cases and reading daily schedules.
- Set daily schedules, manage daily operations, enter and review cases, and communicate with providers, surgeons, and facilities with minimal supervision.
- Complete daily summaries and check-outs independently.
- Notify the manager, physician leader, or regional coordinator of staffing shortages or scheduling issues.
- Perform provider call trades and swaps independently.
- Manage and approve PTO requests.
- Post cases in accordance with platform-specific requirements.
- Coordinate the next day's schedule, additions, emergencies, and schedule changes with the designated physician leader.
- Ensure sufficient regional staffing to cover surgeries and maintain an up-to-date call rotation in collaboration with the physician scheduler.
- Maintain the master meeting calendar, provider call information for accounting, and provider vacation tracking information.
- Create and manage the holiday call schedule.
- Train new scheduling employees as assigned by the scheduling manager or director.
- Maintain physician preferences and surgeon information in scheduling software and communicate updates to the department.
- Write and maintain scheduling policies and procedures as needed.
- Communicate with the regional coordinator, operations manager and leadership, scheduling chair, and CGB as needed.
- Maintain department documents.
- Ensure adherence to policies and procedures and explain rules and procedures.
- Answer incoming calls from physicians, staff, hospitals, surgery centers, and patients; enter data and maintain multiple databases.
Benefits
- Quarterly bonus eligibility; bonuses are not guaranteed and are based on company and individual performance.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
