Scheduler II - Gynecology (Hybrid)

Beth Israel Lahey Health•Burlington, VT

11d•$22 - $29•Hybrid

About The Position

The Scheduler II coordinates scheduling for patient procedures and services in Gynecology. This role schedules procedures and related appointments, communicates schedule details and changes to patients and staff, and maintains scheduling applications and patient data. The Scheduler II works with internal departments, external partners, vendors, and agencies to secure the resources and documentation needed for procedures. The position also tracks procedures and equipment usage and coordinates equipment delivery, including delivery to patients’ residences.

Requirements

High school diploma or GED.
3–5 years of related work experience.
Experience with computer systems, including web-based applications and some Microsoft Office applications, which may include Outlook, Word, Excel, PowerPoint, or Access.
Staff must be vaccinated against influenza as a condition of employment.

Responsibilities

Schedule patients for procedures and related appointments, including post-operative appointments, pre-admission testing, other testing, surgery, follow-up, and wait-list processes.
Notify patients in person and by mail about scheduled procedures, providing timely and complete information about the procedure, location, time, and requirements.
Provide patients with information about testing and surgery.
Maintain scheduling applications and patient data; schedule procedure locations, medical staff, and clinical resources; complete journal entries accurately and on time; and register patients with accurate demographic information.
Collaborate with internal and external partners to obtain resources and maintain the physician’s or surgeon’s schedule.
Communicate schedules daily, review them with an advisor, update staff about revisions, and post schedules.
Act as a liaison with internal departments, external resources, and agencies.
Coordinate completion of paperwork and obtain preauthorization; obtain and process referrals for procedures.
Document procedures and resources, track services and procedures to ensure procedure and equipment usage is captured, generate logs for review, and enter revisions.
Contract with vendors to coordinate equipment delivery, coordinate delivery to patients’ residences, and ensure resources are maintained and available for scheduled procedures.