Regional Sales Director, SMB

8am • Austin, TX

10d • Hybrid

About The Position

The Regional Sales Director will lead the SMB sales team based in Austin, Texas, helping build the company’s presence and culture at its downtown Austin location. The role calls for an experienced payments and/or SaaS sales leader who can develop and motivate sales teams, use metrics to drive urgency, and help shape sales methodology and programs as the company revamps its processes. The team operates in a high-volume, transactional sales environment and includes inbound and outbound sales representatives and business development representatives.

The director will coach and manage the team, execute plans to reach sales targets and expand the customer base, develop effective lead-generation and pipeline practices, and monitor performance through CRM and other sales software. The role also involves maintaining key relationships, collaborating across functions, reporting performance and insights to senior leadership, and staying informed about market and competitor activity. The position is based in Austin, TX, with a hybrid work arrangement from the Austin office.

Requirements

• At least 5 years of inbound/outbound sales experience with a proven track record of success in acquiring new customers.
• At least 3 years of sales management experience; experience and/or enthusiasm for working in a transactional SaaS environment.
• Experience using prospecting tools and platforms for lead generation, email, phone, video, and data enrichment and cleansing.
• Ability to hire, onboard, and continuously train team members.
• Flexibility and adaptability in a fast-paced, growing company.
• Ability to manage people and provide coaching and feedback for performance management and achievement of performance goals.
• Strong collaboration, communication, organizational, and time-management skills.
• Strong desire to succeed in sales leadership.
• Team-oriented attitude and ability to thrive in healthy competition.
• Self-motivation and ability to learn quickly and adapt as business needs change.
• Ability to build meaningful connections with potential customers and maintain confidence throughout the sales lifecycle.
• Demonstrated experience using AI tools and technologies to improve workflows, enhance decision-making, and drive innovation.
• Based in Austin, TX, with the ability to work hybrid from the Austin office.

Responsibilities

• Manage, mentor, coach, and motivate inbound and outbound sales representatives and business development representatives to meet and exceed individual and team goals.
• Execute strategic plans to achieve sales targets and expand the customer base, with an emphasis on high-volume, transactional sales cycles.
• Establish and maintain relationships with key clients, partners, and stakeholders to support business growth and customer satisfaction.
• Foster a positive, high-energy environment that supports continuous learning and improvement; surface opportunities and address below-expectation behaviors and activities through performance management.
• Develop and implement best practices and strategies for lead generation, qualification, conversion, and pipeline development, aligning sales activities with overall goals.
• Monitor and analyze team performance metrics using CRM tools and other sales software, and report key metrics to senior management.
• Collaborate with marketing, enablement, revenue operations, and other teams to align sales strategies with business objectives and provide feedback to improve lead quality and sales processes.
• Prepare and present regular performance reports to senior leadership, using data-driven insights to inform decisions and strategy adjustments.
• Coordinate with senior sales management to maximize team collaboration and achieve aggressive pipeline goals.
• Stay informed about industry trends, market conditions, and competitor activity to position the company effectively.

Benefits

• Medical, dental, and vision insurance plans, including a 100% company-paid HDHP plan for employees.
• Competitive compensation and benefits package.
• Annual bonuses.
• Equity options.
• 401(k) or RRSP in Canada, with a company match.
• Flexible Time Off.
• Paid holidays.
• Parental leave program.
• Wellness stipends, mental health support, and one-on-one nutrition coaching.
• Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development.
• Charitable matching gift program.
• Paid time off for volunteer service and company-sponsored volunteer events.
• Virtual and in-person team-building events.
• Quarterly award recognition and a peer-to-peer appreciation platform.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed