Regional Sales Director

Blackbird Recruiting•Bayonne, NJ

About The Position

The Regional Sales Director owns the regional business and its results. This is a senior account management role rather than a direct-selling role, focused on growing the territory by responding to inbound projects and developing relationships with outside sales representatives, rep groups, distributors, and dealers. The role supports national accounts, manages projects from quote through delivery, resolves customer-service escalations, reviews territory performance, and helps grow the brand through trade shows and social media.

Requirements

  • Extensive experience in client-facing sales or account management, with ownership of a book of business.
  • Experience managing or working with outside representatives, rep groups, distributors, or dealers.
  • Highly organized and detail-oriented, with responsiveness and a strong sense of urgency.
  • Strong relationship-building skills and high emotional intelligence.
  • Ability to work under pressure, think creatively, and act independently while taking feedback from leadership.
  • Comfort learning physical products and how they fit together as solutions.
  • HubSpot or other CRM experience required.

Nice To Haves

  • Hospitality, foodservice, tabletop, or kitchenware experience is strongly preferred.

Responsibilities

  • Own the regional business and its results.
  • Respond quickly and accurately to inbound projects from end users, representatives, and dealers to grow the region.
  • Manage relationships with outside sales representatives and distribution partners selling to hotels, encouraging them to bring the company into new projects.
  • Train representatives and dealers on product lines so the company becomes their leading line.
  • Support national accounts and involve the national salesperson in key projects and hotel openings within the territory.
  • Manage projects end to end, from quote to delivery, coordinating internally and with the warehouse on presale questions and post-sale issues.
  • Review customer-service work in the territory and resolve escalations.
  • Conduct monthly pipeline reviews and quarterly performance reviews with rep groups, and present territory results to leadership.
  • Use HubSpot CRM daily for presales, orders, and follow-up.
  • Attend local and national trade shows, travel to the territory monthly to quarterly, and help grow the brand on social media.
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