Regional Sales Associate

Twin Liquors LP•Austin, TX

1h•Onsite

About The Position

Twin Liquors is a family-owned Austin company founded in 1937. The Regional Sales Associate helps provide a welcoming in-store experience and excellent customer service while supporting sales and store operations. The role includes responsible alcohol service in accordance with local and state laws, maintaining product displays and store standards, assisting customers with product knowledge, and processing transactions accurately. The position works across multiple Texas locations, with minimal to no travel. A typical work week is Monday through Saturday; the business is closed Sundays. The associate must be available for scheduled hours between 9:00 a.m. and 9:30 p.m., including opening, closing, weekend, and holiday shifts. This position has no direct reports.

Requirements

Must be at least 21 years old.
Strong knowledge of company policies, goals, and standards.
Ability to act with integrity, honesty, and professionalism.
Excellent analytical, organizational, oral, and written communication skills.
Confidence engaging customers and providing an elevated customer experience and excellent service to customers and partners.
Excellent interpersonal skills and ability to communicate effectively with team members and leadership.
Ability to use job-related technology and access information needed to complete daily responsibilities.
Desire to continually develop retail sales skills and knowledge of products and services.
Creativity in promoting sales, merchandising, or marketing.
Ability to follow directions and established procedures, and to complete tasks or activities without necessary supervision.
Problem-solving skills, especially in high-stress situations.
Ability to multitask, prioritize assignments, and meet deadlines and commitments.
Accuracy and thoroughness, including applying feedback, improving performance, and monitoring work quality.
Full knowledge of TABC regulations applicable to the company.
Progressive retail experience.
Product knowledge in wine and spirits.
High school diploma or GED equivalent.
Ability to stand for four-hour intervals, totaling up to eight hours per day and 40 hours per week.
Ability to frequently climb a ladder, twist, bend, stoop, kneel, crawl, and repeatedly lift up to 50 pounds.
Ability to work eight hours at a time and work alone during weekday, weekend, opening, midday, and closing shifts.
Availability to work management-scheduled hours, including hours between 9:00 a.m. and 9:30 p.m., opening and closing shifts, weekends, and holidays.

Nice To Haves

One to three years of experience in retail, bartending, or a restaurant setting.

Responsibilities

Serve alcohol responsibly in accordance with local and state laws, including verifying identification and preventing service to intoxicated customers.
Assist with store operations, particularly cleanliness, product display fullness, signage, safety, and customer service.
Support high customer satisfaction by learning the products offered and collaborating with coworkers to provide excellent sales service.
Maintain awareness of product knowledge and current or upcoming products and trends.
Meet high standards for retail execution.
Communicate regularly with Store Team Leaders about proper store operations.
Operate the point-of-sale system, make change, accurately process credit card transactions, and account for money at the end of each shift.
Respond promptly to customer needs, questions, and requests; seek assistance when needed and answer the store phone system.
Ensure financial transactions are correct and maintain accuracy and coin for making change.
Perform other duties as assigned.