Regional Property Manager, New Development - Student Housing

Coastal Ridge•Columbus, OH

14h•$115,000 - $140,000•Remote

About The Position

The Regional Property Manager, New Development - Student Housing oversees assigned student housing properties in various stages of lease-up. The role drives leasing, occupancy, revenue, financial performance, and resident relations while working with senior management, property owners, investors, developers, and internal departments. The manager leads geographically dispersed property teams, provides coaching and resources to site associates, and helps deliver strong resident experiences. The position develops and executes lease-up plans, budgets, and property-specific marketing strategies; oversees leasing activities and reputation management; resolves construction-related challenges; participates in unit turnover and quality assurance; conducts site visits and quarterly audits; and manages property finances, reporting, expenses, invoices, refunds, commissions, and on-site credit card use. It also includes recruiting, training, developing, coaching, and, when necessary, disciplining or terminating site associates. The role is remote, with quarterly portfolio travel and additional travel for acquisitions and site support as needed.

Requirements

Bachelor's degree or equivalent job-related experience.
Willingness to obtain licenses and certifications required by state or local jurisdictions, including but not limited to Pennsylvania, Illinois, New Jersey, and Iowa.
At least 3–5 years of experience managing luxury Class A lease-up communities in the conventional housing industry.
At least 3–5 years of related supervisory experience.
Valid driver's license and reliable transportation.
Ability to lead, motivate, develop, and communicate effectively with teams; handle challenging conversations and feedback; and uphold high standards.
Strong customer-service orientation and ability to build relationships, respond empathetically to complaints, and rectify mistakes promptly.
Problem-solving skills and ability to remain composed and develop viable solutions in complex situations.
Ability to plan proactively, meet deadlines, manage complex projects in a fast-paced environment, and coordinate multiple stakeholders.
Data-driven financial decision-making and focus on improving property performance.
Self-motivation and ability to complete projects with little guidance while working effectively with cross-functional teams.

Nice To Haves

Degree in Real Estate, Property Management, or Business.
Experience with Entrata, AIRM, or other property management software.
CAM or NALP certification.

Responsibilities

Lead geographically dispersed teams of property management professionals across an assigned portfolio.
Partner with internal departments, developers, investors, and owners to develop and execute lease-up plans.
Oversee and participate in leasing administration, marketing activities, and product and competitor knowledge to maximize rental income and meet lease-up schedules.
Monitor online reviews and hold property staff accountable for reputation-management deliverables.
Resolve construction challenges during lease-up.
Conduct regular site visits to engage with site teams, complete quarterly audits, tour markets, inspect construction progress, and build community relationships.
Participate in transferring units from construction to operations and ensure quality assurance.
Recruit, train, and develop high-performing site associates and future company leaders.
Coach under-performing site associates, initiate disciplinary action, and complete approved terminations when necessary.
Work with Property Managers and developers to prepare lease-up budgets and, after stabilization, stabilized operating budgets.
Manage property financial performance, budget compliance, accurate financial reporting, and advance notice of anticipated out-of-budget expenses.
Review and approve property invoices, resident refunds, and leasing commissions, and monitor on-site associates' credit card use.
Develop, implement, and evaluate a marketing plan for each property with the marketing department and on-site team.
Identify and communicate suggestions for improving site or corporate operations and participate in decisions to enact positive change.
Ensure sites are prepared for hazardous weather to minimize property damage.
Provide positive, excellent customer service to residents, owners/investors, and associates.
Follow company policies and perform work ethically, fairly, and consistently.
Perform other duties as directed and assigned.