Property Manager, Student Housing

Coastal Ridge • Madison, WI

7h • Onsite

About The Position

The Property Manager leads the overall operations of a student housing community in the Madison, Wisconsin area, ensuring exceptional resident service and achievement of financial and operational goals. The role provides guidance to the property team, supports a positive and collaborative work environment, and champions company principles. This is a full-time, exempt position reporting to the Regional Manager.

The Property Manager is responsible for the property’s financial performance, leasing and occupancy, rent collection and compliance, team recruitment and development, resident service and retention, marketing and reputation management, reporting, risk identification, and communication between the property and corporate office. The role may also involve interacting with investors and performing other assigned responsibilities.

Requirements

• High school degree or equivalent required.
• Willingness to obtain licenses and/or certifications required by State or Local jurisdictions.
• Three to seven years of progressive experience in a student housing property management role.
• Proficiency in Microsoft Excel, including creating formulas and sorting and filtering data.
• Strong leadership, communication, and problem-solving skills, with a passion for driving team success.

Nice To Haves

• Bachelor’s degree in Property Management, Business, or a related field preferred.
• At least one year of experience as a Property Manager preferred.
• Experience with property management systems such as Entrata, Onesite, or Yieldstar preferred.

Responsibilities

• Lead the overall operations of the student housing community and support achievement of its financial and operational goals.
• Drive the property’s financial success by meeting monthly, quarterly, and annual goals, maximizing net operating income through revenue improvement and cost management.
• Lead and participate in leasing production, including administration, marketing, maintaining competitive market knowledge, maximizing rental income, and achieving budgeted occupancy.
• Oversee and participate in timely rent collection, manage delinquency rates, comply with landlord/resident laws, and execute necessary legal actions.
• Train, mentor, and hold team members accountable while fostering a positive and engaging work environment.
• Recruit, hire, and develop team members; address performance concerns and maintain alignment with company policies and goals.
• Monitor service request completion, maintain aesthetic standards, and proactively address resident concerns to enhance retention.
• Support social media marketing and reputation management by promoting community events, amenities, resident experiences, and leasing opportunities in accordance with company guidelines.
• Manage operational reporting requirements and ensure regular and ad-hoc reports are accurate and submitted on time.
• Identify and communicate operational and financial risks to corporate management and collaborate on corrective action plans as needed.
• Serve as the primary point of contact between the corporate office and the property and interact with investors as necessary.
• Promote and model adaptability, innovation, and solutions-oriented thinking to address evolving community needs.
• Perform other responsibilities as assigned.

Benefits

• Eligible to participate in a variety of benefit programs designed to fit associates and their lifestyles; competitive and comprehensive benefits are offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED