Property Manager, Student Housing

Coastal Ridge • Madison, WI

1d

About The Position

The Property Manager leads the overall operations of a student housing community in the Madison, Wisconsin area, ensuring exceptional resident service and achievement of financial and operational goals. The role guides the property team, fosters a positive and collaborative work environment, and models the company’s core principles. This is a full-time, exempt position reporting to the Regional Manager.

Requirements

• High school degree or equivalent required.
• Willingness to obtain licenses and certifications required by state or local jurisdictions.
• Three to seven years of progressive experience in student housing property management.
• Proficiency in Microsoft Excel, including creating formulas, sorting, and filtering data.
• Strong leadership, communication, and problem-solving skills, with a passion for driving team success.

Nice To Haves

• Bachelor’s degree in Property Management, Business, or a related field preferred.
• At least one year of experience as a Property Manager preferred.
• Experience with property management systems such as Entrata, Onesite, or Yieldstar preferred.

Responsibilities

• Drive the property’s financial performance by meeting monthly, quarterly, and annual goals, improving revenue, and managing costs to maximize net operating income.
• Lead and participate in leasing operations, including administration, marketing, and monitoring market conditions to maximize rental income and meet occupancy targets.
• Oversee rent collection, manage delinquencies, comply with landlord-resident laws, and execute necessary legal actions.
• Train, mentor, and hold team members accountable while fostering a positive and engaging work environment.
• Recruit, hire, and develop team members; address performance concerns and maintain alignment with company policies and goals.
• Deliver strong resident service by monitoring service requests, maintaining property aesthetics, and addressing resident concerns to support retention.
• Represent the community’s brand through social media marketing and reputation management, promoting events, amenities, resident experiences, and leasing opportunities in accordance with company guidelines.
• Manage operational reporting and ensure regular and ad-hoc reports are accurate and submitted on time.
• Identify and communicate operational and financial risks to corporate management, and collaborate on corrective action plans as needed.
• Act as the primary contact between the corporate office and property, and interact with investors as necessary.
• Promote adaptability, innovation, and solutions-oriented thinking to meet the community’s changing needs.
• Perform other responsibilities as assigned.

Benefits

• Eligible to participate in a variety of benefit programs designed to fit associates and their lifestyles; the company describes its benefits as competitive and comprehensive.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED