Regional Practice Manager

PROGRESS USA, INC•Cary, NC

77d•Hybrid

About The Position

Wake Orthopaedics, a multi-specialty orthopedic group with multiple locations in Wake County, NC, is seeking a Regional Practice Manager to oversee their Cary region. The group offers a unique work environment that promotes personal and professional growth and provides the highest quality healthcare for pediatric and adult patients. Their practices offer a full range of orthopedic services, including advanced diagnostic imaging, innovative treatment options, minimally invasive and traditional procedures, and rehabilitation services. The goal is to help patients recover from injuries and return to activities they enjoy. The Practice Manager will be responsible for providing leadership and direction for clinical and administrative operational activities within the orthopedic practice. The ideal candidate is a highly motivated leader with a proven record of leading a multi-faceted healthcare team towards achieving the organization’s vision, mission, and goals. This healthcare manager should be results-driven and participate in decision-making that produces high-quality results. The candidate must be willing to travel between locations as needed.

Requirements

Bachelor's degree in Nursing, Athletic Training, Healthcare Administration, or related field with 5-8 years of experience in a leadership role is desirable
Proven track record in providing clinical leadership to ensure positive patient experiences
General clinic policies and procedures
Effective personnel management including training staff and delegating duties in a clinic practice setting
Medical office: 10 years (Required)
Practice Management: 4 years (Required)

Responsibilities

Ensure that departments are staffed appropriately
Monitor staff performance in compliance with established timeframes
Track and manage operational data
Develop and implement tactical work plans to support the goals and objectives of the organization
Participate as needed as a member of various committees related to the overall improvement of the practice
Regularly interface with providers, managers, and staff to assist to facilitate communication and improvement activities
Support, understand, and promote our mission, vision, values, policies, and procedures
Foster respectful working relationships with professional colleagues, patients, families, and general public regardless of age, gender, lifestyle, culture, beliefs, race, socioeconomic class, or ability
Strong verbal and communication skills
Conceptual analysis and the resolution skills to deal with complex problems and situations
Provides oversight to Patient Registration, Radiologic Technologists, Athletic Trainers, Medical Assistants, Physical and Occupational Therapist and Orthopedic Technologist.