Regional Personal Training Manager

CLUB4 FITNESS•Horn Lake, MS

4d•Onsite

About The Position

The Regional Personal Training Manager oversees personal training operations across an assigned region, helping recruit, hire, onboard, mentor, and develop personal training managers and trainers. The role supports growth or maintenance of targeted monthly production, promotes client retention, and helps assigned clubs meet financial and customer satisfaction goals. The manager is expected to understand and perform the duties of a personal trainer, stay current on organizational and departmental policies, and communicate policy, procedure, and performance changes clearly and promptly. The role works with the Personal Training Director to implement sales strategies and company programs, improve personal training revenue, monitor key performance indicators, and develop action plans. It includes coaching staff on consultations, prospecting, appointment setting, reporting, business planning, and service quality; evaluating consultations and training sessions; and holding managers accountable. The Regional Personal Training Manager may also perform personal training or group workouts, cover clubs without a Personal Training Manager, attend fitness meetings, and support community engagement and brand promotion. The position reports to the Personal Training Director assigned to the PTM’s club facility. Work includes scheduled hours as well as early mornings, late evenings, some weekends, travel, and occasional extended availability for events, launches, and club openings. The common schedule is Monday–Thursday 9 a.m.–7 p.m., Friday 9 a.m.–5 p.m., with weekend assignments as needed. At new clubs, the manager works two of the first four Saturdays after opening.

Requirements

Experienced certified personal trainer with previous experience.
Knowledge of physiology, exercise technique, and body mechanics, including guidance for functional training during pregnancy, recovery from illness or injury, repetitive-motion improvement, and alternative endurance or strength activities.
Ability to pass a personal training Strength and Conditioning Assessment.
Detail- and results-oriented, professional, organized, and able to multitask.
Positive, motivating interpersonal communication skills.
Desire and capacity to train people of all fitness levels.
Excellent communication and customer service skills, including an outgoing personality, ability to motivate and inspire, and high energy.
Ability to work independently and collaboratively within teams.
High school diploma or GED.
Current fitness certification from an approved education company, such as ACSM, ACE, NASM, NCSA, AFFA, or NFPT, with NCCA certification.
CPR/AED certification.
Ability to travel as required and maintain flexibility for client availability and assigned work schedules.

Nice To Haves

A two- or four-year degree in exercise science or a related field.
Previous personal training sales experience.

Responsibilities

Assist the Personal Training Director with recruiting, hiring, and onboarding personal training managers in the assigned region.
Provide new personal training managers with a schedule of onboarding activities covering their first 30 days.
Schedule training so personal training staff develop a thorough working knowledge of the current POS system.
Coach personal trainers on conducting effective consultations and shadow trainers to evaluate consultation proficiency.
Teach staff appointment-setting and prospecting skills for fitness consultations.
Lead by example in following personal training and company policies and procedures, including cancellation and freeze policies.
Conduct session quality reviews of personal training staff within the assigned region.
Communicate new personal training sales strategies provided by the Personal Training Director.
Perform consultations at monthly minimums determined by the Personal Training Director.
Use departmental KPIs and metrics to support sales growth and guide trainers as they build clientele.
Promote client retention by maintaining a skilled team and providing support, direction, and education.
Train and assign personal training staff to complete monthly business plans and daily or weekly reporting.
Oversee assigned PT managers and leads and work with regional staff to meet financial and customer satisfaction goals.
Drive company programs by motivating and supporting club teams in developing and implementing action plans.
Assist assigned clubs in achieving personal training goals.
Identify, interview, and hire personal training managers and assist managers with hiring additional staff.
Demonstrate leadership in sales, training, recruiting, and hiring, and lead by example.
Train, coach, and monitor team performance, and hold PT managers accountable.
Counsel, discipline, and terminate PT managers, and assist managers with similar matters involving their staff.
Communicate regional successes, deficiencies, concerns, problems, and improvement opportunities to upper management.
Drive personal training revenue through personal sales and effective management of assigned teams.
As assigned by the Personal Training Director, deliver pre-designed workouts to groups, motivate clients, build member participation, ensure exercise safety, and adapt exercises for different skill levels.
Attend weekly and monthly fitness meetings and required educational presentations, and possibly help prepare or present meeting topics.
Maintain member engagement through social media and promote the brand.
Act as a fitness leader in the community and cover clubs without a PTM to maintain a functional personal training department.
Perform other duties assigned by the Personal Training Director, Managing Partner, or executive leadership.