Regional Personal Training Manager

CLUB4 FITNESS•Kenner, LA

9d•Onsite

About The Position

The Regional Personal Training Manager recruits, hires, onboards, trains, coaches, and mentors personal training managers and staff across assigned clubs. The role ensures that personal trainers understand Club4Fitness performance expectations, policies, procedures, systems, sales strategies, and reporting practices, while supporting targeted monthly production, personal training revenue growth, client retention, customer satisfaction, and organizational goals. The manager leads by example, evaluates staff performance and session quality, supports hiring and personnel decisions, and communicates regional successes, concerns, and opportunities to upper management. The position reports to the Personal Training Director assigned to the PTM’s club facility. The role may also include maintaining a personal training schedule, delivering group workouts, supporting fitness meetings and educational presentations, promoting member engagement and the Club4Fitness brand, and covering clubs without a Personal Training Manager. Work includes travel between assigned clubs, scheduled early and late hours, some weekend assignments, and occasional extended availability for events, launches, and club openings. The most common schedule is Monday–Thursday, 9 a.m.–7 p.m.; Friday, 9 a.m.–5 p.m.; and weekends on specific assignment. In new clubs, the manager works two of the first four Saturdays after opening. Schedule changes require prior approval from the Personal Training Director.

Requirements

High school diploma or GED.
Current fitness certification from an approved education company, such as ACSM, ACE, NASM, NCSA, AFFA, or NFPT, with NCCA certification.
Current CPR/AED certification.
Previous experience as a certified personal trainer.
Knowledge of physiology, exercise technique, and body mechanics, including the ability to guide functional training for women during pregnancy and members recovering from illness or injury, and to improve repetitive motions or offer alternatives to endurance and strength activities.
Ability to pass a personal training Strength and Conditioning Assessment.
Detail- and results-oriented approach, professionalism, organizational skills, and ability to multitask.
Positive, motivating interpersonal communication skills.
Desire and capacity to train clients of all fitness levels.
Strong communication and customer service skills, a gregarious personality, ability to motivate and inspire, and high energy.
Ability to work autonomously and collaboratively within teams.
Ability to communicate effectively verbally and in writing and maintain emotional control under pressure.
Ability to work scheduled hours that may include early mornings, late evenings, weekends, and extended availability for events, launches, and club openings.
Ability to travel between assigned clubs.
Ability to remain flexible to accommodate client availability and fill in when a Personal Training Manager is unavailable.
Ability to perform frequent light lifting of weights, bars, and other exercise equipment, with occasional lifting up to 50 pounds.
Ability to perform regular standing, walking, crouching, kneeling, stretching, lifting, and other physical activity, as well as sitting, close reading, typing, and computer use involving repetitive hand motions.

Nice To Haves

Two- or four-year degree in exercise science or a related field.
Previous personal training sales experience.

Responsibilities

Assist the Personal Training Director with recruiting, hiring, and onboarding personal training managers in the assigned region.
Provide new personal training managers with a schedule of onboarding activities covering their first 30 days.
Schedule training so personal training staff develop a thorough working knowledge of the current POS system.
Coach personal trainers on effective consultations with prospective clients and shadow trained trainers to evaluate consultation proficiency.
Teach staff appointment-setting and prospecting skills for fitness consultations.
Lead by example in understanding and following personal training and Club4Fitness policies and procedures, including cancellation and freeze procedures.
Conduct personal training session quality reviews across the assigned region.
Disseminate new personal training sales strategies introduced by the Personal Training Director.
Perform consultations at the monthly minimum set by the Personal Training Director.
Use departmental KPIs and metrics to support sales growth and guide trainers as they build clientele.
Promote client retention by maintaining a skilled team and providing support, direction, and education.
Train and assign staff to prepare monthly trainer business plans and complete daily and weekly reporting.
Oversee assigned Personal Training Managers and leads, working with them and regional staff to meet financial and customer satisfaction goals.
Drive company programs by motivating and supporting club teams in developing and implementing action plans aligned with operational and organizational objectives.
Assist assigned clubs in achieving personal training goals.
Identify, interview, and hire Personal Training Managers, and assist them with hiring additional staff.
Demonstrate leadership and effective sales, training, recruiting, and hiring techniques.
Train, coach, and monitor team performance and hold Personal Training Managers accountable.
Counsel and discipline Personal Training Managers, terminate them when necessary, and assist them in addressing personnel matters involving staff.
Communicate regional successes, deficiencies, concerns, problems, and improvement opportunities to upper management.
Promote company policy, procedure, and vision throughout the region.
Drive personal training revenue through personal sales that meet regional position minimums and through effective team management.
As assigned, deliver pre-designed workouts to medium and large groups, motivate participants, build and maintain member participation, and ensure exercise safety and appropriate modifications.
Attend weekly and monthly fitness meetings and required educational presentations; assist with preparation or presentation of topics when requested.
Maintain member engagement through social media and promote the Club4Fitness brand.
Act as a fitness leader in the community.
Cover clubs without an available Personal Training Manager to maintain a fully functioning personal training department.
Perform other duties assigned by the Personal Training Director, Managing Partner, or executive leadership.
Potentially maintain a regular personal training schedule alongside management duties, as determined by the Personal Training Director.