Regional Personal Training Manager

CLUB4 FITNESS • Memphis, TN

4d • Onsite

About The Position

The Regional Personal Training Manager recruits, hires, onboards, mentors, and oversees personal training managers and staff across assigned clubs. The role develops staff proficiency in the Club4Fitness personal training program, supports sales and revenue growth, promotes client retention and satisfaction, and ensures teams understand and follow company policies, procedures, and performance expectations. The manager also communicates policy and program changes, supports club objectives, and reports regional successes, concerns, and areas for improvement to upper management.

The role may include maintaining a personal training schedule, delivering group workouts, supporting fitness meetings and educational presentations, engaging members through social media, representing the brand in the community, and covering clubs without a personal training manager. The position requires travel among assigned clubs and flexibility for early mornings, late evenings, weekend assignments, special events, and extended hours when needed.

Requirements

• High school diploma or GED.
• Current fitness certification from an approved education provider, such as ACSM, ACE, NASM, NCSA, AFFA, or NFPT, with NCCA certification.
• Current CPR/AED certification.
• Experience as a certified personal trainer.
• Knowledge of physiology, exercise technique, and body mechanics, including guidance for functional training during pregnancy and for members recovering from illness or injury.
• Ability to pass a personal training Strength and Conditioning Assessment.
• Detail-oriented and results-oriented, with professionalism, organizational skills, and ability to multitask.
• Positive, motivating interpersonal communication skills.
• Ability and desire to train people at all fitness levels.
• Strong communication and customer service skills, a personable and motivating manner, and high energy.
• Ability to work autonomously and collaboratively.
• Ability to communicate effectively verbally and in writing and maintain emotional control under pressure.
• Ability to meet a schedule that may include early mornings, late evenings, weekends, extended hours, and flexibility for client availability and club coverage.
• Ability to travel as required.
• Ability to perform the physical activities described, including regular standing, walking, crouching, kneeling, stretching, lifting, and occasional lifting of up to 50 pounds.

Nice To Haves

• Two- or four-year degree in exercise science or a related field.
• Previous personal training sales experience.

Responsibilities

• Assist the Personal Training Director with recruiting, hiring, and onboarding personal training managers in the assigned region.
• Provide new personal training managers with a schedule of onboarding activities covering their first 30 days.
• Schedule training to ensure personal training staff develop a working knowledge of the current POS system.
• Coach trainers on effective consultations with prospective clients and evaluate their consultation proficiency by shadowing them.
• Develop staff skills in appointment setting, fitness consultation prospecting, and personal training sales.
• Lead by example in following and understanding personal training and company policies and procedures, including cancellation and freeze policies.
• Conduct session quality reviews of personal training staff in the assigned region.
• Disseminate personal training sales strategies introduced by the Personal Training Director.
• Perform consultations in accordance with monthly minimums set by the Personal Training Director.
• Use departmental KPIs and metrics to support sales growth and the development of individual trainers.
• Promote client retention by maintaining a skilled team and providing support, direction, and education.
• Train and assign personal training staff to prepare monthly business plans and complete daily and weekly reporting.
• Oversee assigned personal training managers and leads, working with regional staff to meet financial and customer satisfaction goals.
• Support implementation of company programs and action plans that meet operational and organizational objectives.
• Help achieve personal training goals at assigned clubs.
• Identify, interview, and hire personal training managers, and assist managers with hiring staff.
• Train, coach, and monitor team performance, and hold personal training managers accountable.
• Counsel, discipline, and terminate personal training managers, and assist them in addressing personnel matters with their staff.
• Communicate regional successes, deficiencies, concerns, problems, and improvement opportunities to upper management.
• Communicate and advance company policy, procedure, and vision.
• Drive personal training revenue through personal sales and effective management of assigned teams, meeting the position’s minimum requirements.
• When assigned, deliver predesigned group workouts, motivate clients, build participation, ensure safe exercise technique, and adapt exercises for varying skill levels.
• Attend weekly and monthly fitness meetings and required educational presentations; assist with their preparation or presentation when requested.
• Maintain member engagement through social media, promote the brand, and act as a fitness leader in the community.
• Cover clubs that lack a personal training manager to maintain a functional personal training department.
• Perform other duties as assigned by the Personal Training Director, Managing Partner, or executive leadership.
• Travel among assigned clubs and provide coverage when a personal training manager is unavailable.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED