Regional People Operations Manager (51413)

VELVET TACO•Dallas, TX

2d•Hybrid

About The Position

Velvet Taco is seeking a People Operations Manager to join their Tribe at the Restaurant Support Office. This role reports directly to the Director of People Operations and collaborates with the Restaurant Support Office and Field Operations to ensure proper staffing and compliance with support policies and procedures across all Velvet Taco restaurants. The position involves full-cycle recruiting, onboarding, employee relations, and retention initiatives. The ideal candidate is a brand ambassador, resourceful, enthusiastic, possesses a strong recruiting background, knowledge of current industry trends, and leadership experience. This role will serve as the primary contact for Directors of Operations and restaurants in assigned regions for all People-related needs.

Requirements

Bachelor’s Degree in a relevant field required (human resources, communications, management, hospitality)
Minimum 3+ years recruiting
Expert knowledge in using Internet-based recruiting techniques, including social networking sites, hiring platforms, and online job boards, is required
Works well independently and as a member of a team
Ability to partner and manage cross-functionally
Professionally handles time-sensitive/confidential information appropriately
Strong written and verbal communication skills, with articulate presentation and facilitation skills
Exceptional organizational skills

Nice To Haves

Restaurant, retail, or high-volume multi-unit industry experience preferred.
PHR, SPHR certification is a plus.

Responsibilities

Manages the full-cycle recruiting process, including sourcing, screening, scheduling interviews, drafting offer letters, and administering background checks and I-9 documentation for all management positions.
Assists with all onboarding and offboarding duties, including administering or facilitating new-hire paperwork, conducting I-9 Verifications as necessary, and ensuring compliance with policies and procedures.
Partners with the Director of Operations, supporting one of the regions by identifying hiring needs and selecting top talent to meet the company’s long-term growth plans.
Identifies a high-quality pool of internal and external candidates through utilizing various online job boards, networking, and referral programs.
Coordinates travel for candidates during the interview process and for managers training out of state when necessary.
Acts as an internal consultant, training and educating Hiring Managers on talent acquisition processes and modeling best practices.
Manages Applicant Tracking System (Paycom) by maintaining daily workflow of candidates and posting new positions.
Drafts hiring ads and job posting verbiage to attract top talent.
Documents and maintains employee relations efforts with the support of the Director of People Operations.
Demonstrates out-of-the-box thinking to develop new Talent Acquisition strategies to support long-term growth plans and keep us cutting edge.
Participates in weekly People Calls and Quarterly GM meetings.
Attends NRO Kickoff meetings, manages hiring campaigns, and keeps the team in the loop on staffing progress.
Manages recruiting budget spend by both staying within guidelines and using all available resources to fill positions.