People Operations Manager

Technology Search Group•Chandler, AZ

About The Position

TSG is seeking a strong, hands-on People Experience Manager to help bring structure, consistency, and operational excellence to the HR function. This role will work closely with the Director of HR and serve as a key partner in organizing HR processes, improving day-to-day execution, strengthening accountability, and building a more scalable people infrastructure across the organization. This is an ideal opportunity for an experienced HR professional who thrives in environments that need order, follow-through, and practical leadership. This role will operate with a high level of ownership and influence across core HR and people operations.

Requirements

5+ years of progressive HR experience, with strong exposure to HR operations, employee relations, process improvement, and generalist leadership
Experience helping build, stabilize, or improve an HR function in a growing organization
Strong working knowledge of HR processes, compliance, documentation, and operational best practices
Demonstrated ability to bring structure and follow-through to environments that may be fast-moving, evolving, or lacking consistency
Comfortable working in a highly collaborative role alongside senior HR leadership
Strong judgment, professionalism, and ability to handle sensitive matters with discretion
Excellent organization, communication, and project management skills
Ability to influence others, drive accountability, and move initiatives forward without relying solely on title

Nice To Haves

Healthcare, therapy, behavioral health, multi-site, or services industry experience is a plus

Responsibilities

Partner closely with the Director of HR to strengthen and streamline the overall HR function
Assess current HR processes, identify gaps, and implement more consistent workflows, documentation, and accountability measures
Help organize and improve core HR operations including onboarding, offboarding, employee files, compliance tracking, policy administration, performance support, and employee communications
Create structure around recurring HR priorities, deadlines, and deliverables to ensure follow-through across the department
Support the development and implementation of HR policies, procedures, and best practices
Improve coordination between HR, operations, and department leaders to ensure people-related matters are handled efficiently and consistently
Assist in building stronger manager support practices, employee relations processes, and internal communication rhythms
Develop reporting, dashboards, and tracking tools to improve visibility into HR activity and department performance
Help identify and implement process improvements that create a more scalable and organized HR department
Serve as a trusted partner and day-to-day leader within HR, helping to drive progress and maintain momentum on key initiatives
Support special projects related to organizational growth, workforce planning, compliance, training, or departmental redesign