People Operations Manager

Loot LabsSeattle, WA
$85,000 - $125,000Remote

About The Position

Loot Labs is seeking a People Operations Manager to help build the foundation of how the company scales. This is a high-impact role for someone who enjoys both running critical People operations and designing better ways of working as the company grows. The role involves partnering closely with the Head of People to bring People programs to life, owning key operational functions like onboarding, payroll, benefits, and compliance, and continuously improving the employee experience. The People Operations Manager will work across every team in the company, becoming a trusted partner to employees and managers while helping shape what the People function looks like over the next several years. This role is ideal for someone who loves building, not just maintaining, and will have the opportunity to influence company culture, create processes from the ground up, and grow alongside a rapidly scaling business.

Requirements

  • A pragmatic builder. Someone is excited to create and improve processes at every step of the way.
  • An experienced People Ops pro who has supported the full scope from benefits, onboarding, payroll, compliance, and leave administration.
  • A trusted partner to managers and employees at every level.
  • Strong judgment, especially on employee relations and knowing what to handle vs. escalate
  • Hands-on with HRIS and comfortable owning people data, reporting, and audit readiness.
  • Solid grounding in employment and payroll compliance for a company our size

Responsibilities

  • Support execution of people strategy end to end, independently working to build the process, document it, roll it out, train managers, and operate it on an ongoing basis.
  • Identify gaps across onboarding, offboarding, and the broader employee lifecycle, and design scalable solutions that improve efficiency, accuracy, and experience.
  • Own and evolve onboarding as a core People Ops program: pre-boarding, Day 1, and initial ramp, keeping it high-quality, consistent, and continuously improving as we grow. Run offboarding with the same care and consistency.
  • Own payroll operations end to end: accurate, on-time, compliant runs, and improve the process and controls as we scale.
  • Day-to-day benefits operations, enrollments, and changes, and being the trusted first point of contact for employee benefits questions.
  • Own the full lifecycle — intake, coordination, and documentation — ensuring a smooth experience for the employee throughout.
  • Keep the HRIS accurate, complete, and audit-ready. Proactively catch issues, support compliance processes, and use reporting and analytics to surface trends and drive improvements.
  • Be the reliable, trusted front door for employee and manager questions and continuously improve self-service resources so the function scales.
  • Keep us compliant on the day-to-day basics and spot where a process is breaking before it becomes a problem.
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